Samoréen

Hi, I'm currently running version 9.0.381 and I checked for updates this morning. Version 9.0.402 was proposed, I clicked on Install and I got the following error : Product update ended with an error Communication with driver failed. What next ? Thanks.

Even after a reboot. The warning will disappear if I enable Integrate into Windows Live Mail... which is not installed on my system.

Hi, Now there's a new bug about this feature. Yesterday, I tried to re-enable Outlook Integration and I could see that the duplicate emails bug was still there. So this morning, I decided to disable this option. ESET NOD32 immediately told me that " Email protection by client plugins [was] non-functional". I looked in the setup and could see that Email Protection had actually been disabled although the "Enable email protection by client plugins" was enabled. Totally inconsistent. I re-enabled Email Protection but the alert about "Email protection by client plugins is non-functional" will not go away.

Hi, 2 years and a half later, problem still not fixed. Disappointing.

Hi, OK. The problem is on the Windows 10 side. WIn10 doesn't allow to see optional updates which may or may not be installed (one could wonder how the decision is made). ESET sees them and therefore warns against the non up-to-date system. The solution is to use the Windows Update Minitool utility which allows to install these updates that Win10 didn't install. Why Microsoft are hiding some updates from the users remains a mystery.

Hi, So I should also see the same list of available updates when opening Windows Update ? This is not the case, though. Windows Update says "system up-to-date" even after a new search for updates.

Hi, After upgrading to Windows 10 from Windows 7 (with no pending updates for Windows 7), ESET NOD32 insists on telling me that my system is not up-to-date and shows me a list of updates that are relevant for Windows 7. How do I get it in sync again? Thanks in advance.

Problem still there. As soon as Outlook integration is enabled, I'm getting duplicate emails. It seems that this is related to Outlook rules. When I get an email that satisfies a rule (which generally moves the email to a specific folder), I get 2 copies of it : one in the Inbox and one in the folder specified by the rule.

If blocking a security threat involves creating an environment variable that breaks some basic rules of the Windows environment and causes some applications to fail or crash, I'm wondering where is the benefit. Let's push the concept : if I want an absolutely safe environment, I can decide to not power on my PC. No virus, no apps. Let's be serious! This modification of the system environment is a bug and the fact that it breaks some applications should be advertised. Period.

Hi, Any chance to get an answer from ESET one of these days about the SSL certificate issue ?

Bump!

Hi, I'd really like to get rid of these constant SSL warnings whenever I connect to the forum, whatever the browser used. For example in Chrome : This is probably not the site you are looking for! You attempted to reach forum.eset.com, but instead you actually reached a server identifying itself as enterprise-ssl.invisionpower.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of forum.eset.com.You should not proceed, especially if you have never seen this warning before for this site. There is no way to fix this on my side. Please do something about your certificates.

Download link sent to your mailbox.

And which format do you prefer ? XML, CSV, PML (native) ?

Right. It may reveal more details about the delay you experience. OK. Which process(es) do you want me to monitor? EGUI.EXE ?

A delay while opening the on-demand scanner window has been observed with certain removable devices. Please create a Process monitor log from the moment you attempt to open the scanner window. Please note that this happens with any menu item in the main window. Not only the on-demand scanner window. Actually this always happens with the first menu item that I click on in the left pane when opening the ESET main window for the time in a given window session, as explained above. What do you mean with process monitor? The Process Monitor tool from sysinternals.com ?

Removable storage devices and card readers are never connected permanently to my PC. Only when doing backups. Wrong! This machine actually has an integrated card reader.

Removable storage devices and card readers are never connected permanently to my PC. Only when doing backups.

Hi, When I "Open ESET NOD32 antivirus 7" from the tray icon, the first time I click on a menu item in the left pane (Tools for example), it takes about 15 seconds until the menu items are actually displayed in the right pane. After that, there's no delay. If I re-open ESET NOD32, there's no problem... until the next Windows session. Why ?

I have this problem with Chrome version 33.0.1750.154 m . As mentioned above, I have had this problem in the past but for the moment, it's ok. Yes. Second question irrelevant since the problem is with Chrome (but the answer is yes). Ahem, I would just say that there is some inconsistency with the SSL certificate management and / or the domain name management. By the way, I also have the same problem with Internet Explorer : There is a problem with this website’s security certificate. The security certificate presented by this website was issued for a different website's address. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website. I no longer have the problem with Firefox after tweaking the SSL settings. This issue is only appearing on this forum. I'm visiting many other forums and I don't have any similar problem. I guess this problem will always occur when the server is setup to return the very same certificate whatever the alias used to access the forum. However, the ESET forum is not the only forum hosted by a third-party company, so something must be wrong in the server settings.

This is probably not the site you are looking for! You attempted to reach forum.eset.com, but instead you actually reached a server identifying itself as enterprise-ssl.invisionpower.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of forum.eset.com. You should not proceed, especially if you have never seen this warning before for this site. Not exactly what one would expect when visiting this site. I have had similar problems with this forum under Firefox but they had probably the same cause : inconsistency between the site address and the SSL certificate. Should this happen on the ESET forum ?

This is what I did but as explained above, I didn't have the opportunity to exclude whatever certificate anyway.

Hi Marcos, If I remove filezilla.exe from the exclusion list, switch to "Ask about non-visited sites" , launch Filezilla and try again to update, there's no error and no question asked about excluding or accepting a certificate. If I switch again to "Always scan SSL protocol", the same error as reported above appears again. Since I don't want to stay in interactive mode, the only solution is as described above : adding filezilla.exe to the list of applications excluded from protocol filtering

Hi, I just tried to update Filezilla and the operation failed because "the root certificate is not trusted". Status: Disconnected from server Status: Downloading /updatecheck.php?platform=i586-pc-mingw32msvc&version=3.7.4.1&osversion=6.1&osarch=64 Status: Resolving address of update.filezilla-project.org Status: Connecting to [2a01:4f8:160:7342::4]:443... Status: Connection established, initializing TLS... Error: Root certificate is not trusted Error: Disconnected from server: ECONNABORTED - Connection aborted Error: Disconnected from server Error: File transfer failed I had to add filezilla.exe to the list of applications excluded from protocol filtering in order to make a successful update.

Yes, but currently, it's not possible to easily copy the files and folders exclusion list from ESET to Malwarebytes, and the latter doesn't support wildcards anyway. This should be fixed in version 2.0 AFAIK.