Lockbits

Hi guys, We are Gold Partner of ESET in Chile and so far we have two customers affected by this bug. They're using 6.6.2068 version and one of them can't update because there's no User name or Password in license file. Also both customers report that many of their computers can't access ESET Live Grid because the credentials used are wrong. Do we need to deactivate and reactive computers in order to fix this issue or will be this fixed automatically? Thank you.