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Hpoonis

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    Report to show who disabled Endpoint Protection

    in ESET PROTECT On-prem (Remote Management)

    Posted · Edited by Hpoonis

    You could just try this:

    A blanket active directory login script that writes the username (or login ID) to a network directory (filename wold be username) and a logoff script that writes the same info. Thus you would have a timestamp entry (and workstation entry) for when a user logged on and off. Any changes can then be narrowed to whichever user was logged on to whichever workstation at a specific time.

     

    SImply ordering the files by date would show which users and which times.

    A message from malware writers to ESET found in Emotet

    in Malware Finding and Cleaning

    Posted · Edited by Hpoonis

    I gave up running MSOffice, primarily because of 'clicktorun'. It just rubbed me up the wrong way but have never enabled macros.

    The small things...Outlook no longer marks emails as read if they are selected after a time.  That option has been removed.

    I decided to stick with LibreOffice. I am just a bit miffed that most organisations with any web presence will only accept doc(x), xls(x), etc and not also .odf.

    Set up RDP in firewall

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by Hpoonis

    For a home user I would suggest you avoid RDP and just use RemotePC.  For one system it is ideal and, if you install the client end instead of using the web console, you can also do file transfer.   It is free for personal use but you can only have control over 1 system. So to remote to another you would have to halt the services on one, de-list it from RemotePC and start services on another and then list that one.

    I would have suggested TeamVIewer but they have clamped down on that product if you are remoting to a personal system from within a corporate environment...although some users are also complaining that they are nowhere near a corporate network but are being penalised.  Currently, it is borked to an unusable time limit of 60 seconds - although they claim that the time limit is 5 minutes

    AV-TEST and ESET

    in General Discussion

    Posted

    On 8/9/2019 at 4:52 AM, Guest said:

    Over few months or I must say 1-2 years microsoft windows defender (available in windows 10) has improved a lot (or more than a lot) and now on an average it detects 100% of malware that are hand picked by AV TEST. That being said but as known, no AV is best at detecting all the samples.

    You have just stated that defender DOES detect 100% of infections, and no product is best at detecting all.

    In any sane and logical world you cannot have it both ways.

    NOD32 Antivirus and HDDs help

    in ESET NOD32 Antivirus

    Posted

    You can mount disks. You create a mountpoint on an existing, visible partition/drive, eg., C:\mount and in DISK MANAGER you do NOT allocate a drive letter to a partition but assign a mountpoint.  These will be hard mounts.  You cannot usually get any properties info directly but have to open the mountpoint properties then open the mount properties. A small thing.

    I have several drives/partitions mounted without drive letters.  However, they are mounted on mountpoints under D:\ and E:\  so they do only spin up when booting system or when accessing partitions mounted.  In my case, these are usualy archive directories for AUDIO, VIDEO and PHOTOS so no running .exe exists and, because of this I have excluded them from any scans.

    My other mounted partitions are on SSD and contain all kinds of files but no noise so no spin-up...or down.

    False Positive - Babylon

    in Malware Finding and Cleaning

    Posted · Edited by Hpoonis

    Within https://support.eset.com/kb141/ 

    is the section for

    Report a suspicious website or false positive website via email

     

    If you have already done so and nothing has been achieved to date then I would suggest you resend, allow a suitable amount of time for a reply (2-5 working days).  If nothing then ask for contact with supervisor, or development lead, etc. anyone with the ability to get something done.  You might consider messaging on the social media forums for ESET.  My experience is that any time postings are public, they are acted upon much faster.

    Also, contact  your sales channel who sold you the software and request that they intervene.  After all, sales are the backbone of any company, without those there is no business and with bad publicity sales will also be impacted.

    False Positive - Babylon

    in Malware Finding and Cleaning

    Posted

    The admins will close this yet again as they have repeatedly requested you to post it in the correct forum.

    As for email responses, it is rather strange if the company is not responding via official channels. I could only suggest you locate specific individuals and message them directy to obtain assistance if the forums are non-responsive.

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