ERA appliance appears to be broken once SMB1 has been removed from the network.
We removed it because "it was not required", at least not by any Microsoft or Apple machine. But the ERA appliance appears to require it. We had decided to remove SMB1 with the recent string of vulnerabilities.
the following is how SMB1 was removed from ALL machines:
sc.exe config lanmanworkstation depend= bowser/mrxsmb20/nsi
sc.exe config mrxsmb10 start= disabled
Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 0 –Force
this is our current version of the appliance: (6.3)
ESET Remote Administrator (Server), Version 188.8.131.52
ESET Remote Administrator (Web Console), Version 184.108.40.206
could not log into the web console with our domain credentials to the ERA appliance. We can log in using the local web server account.
workstations no longer getting updates from the ERA Appliance
trying to import the data from our 6.3 appliance to a newly downloaded 6.5 appliance fails.
What are our options now that SMB1 is permanently removed form our network? How do we migrate the DB from a 6.3 appliance to a new 6.5 appliance? And then how do we make the 6.5 appliance work in a <<SMB1 Disabled>> environment? With the mounting number of vulnerabilities in SMB1 and NTLM, more people will start to shut these old technologies off.