cwheelersv

Thanks Michal. License Administrator is the online site correct? https://ela.eset.com I suppose I would be on the Dashboard, expand my license. Click on the link in the "offline" column this would bring me to some page. I would then click the one box and say remove? And yes, I would definitely need to have a way to check. As I go to that page it pops up a warning about "1 Connected to internet" which might suggest there is one machine I'm not aware of using this license. I would most definitely need to resolve that first.

I have an ERA 6.5 server that I am in the process of decommissioning. It is being replaced with ESMC 7.x I have 2 offline licenses where those servers were decom'ed a while ago (before my time) but the licenses were not reclaimed. How do I get these licenses back into the pool? I do not see documentation on how to do that. 1) verify who is using the offline licenses 2) how to put them back into the public pool.

ERA appliance appears to be broken once SMB1 has been removed from the network. We removed it because "it was not required", at least not by any Microsoft or Apple machine. But the ERA appliance appears to require it. We had decided to remove SMB1 with the recent string of vulnerabilities. the following is how SMB1 was removed from ALL machines: sc.exe config lanmanworkstation depend= bowser/mrxsmb20/nsi sc.exe config mrxsmb10 start= disabled Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 0 –Force this is our current version of the appliance: (6.3) ESET Remote Administrator (Server), Version 6.3.148.0 ESET Remote Administrator (Web Console), Version 6.3.114.0 Problems: could not log into the web console with our domain credentials to the ERA appliance. We can log in using the local web server account. workstations no longer getting updates from the ERA Appliance trying to import the data from our 6.3 appliance to a newly downloaded 6.5 appliance fails. What are our options now that SMB1 is permanently removed form our network? How do we migrate the DB from a 6.3 appliance to a new 6.5 appliance? And then how do we make the 6.5 appliance work in a <<SMB1 Disabled>> environment? With the mounting number of vulnerabilities in SMB1 and NTLM, more people will start to shut these old technologies off.