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ERA appliance appears to be broken once SMB1 has been removed from the network. We removed it because "it was not required", at least not by any Microsoft or Apple machine. But the ERA appliance appears to require it. We had decided to remove SMB1 with the recent string of vulnerabilities. the following is how SMB1 was removed from ALL machines: sc.exe config lanmanworkstation depend= bowser/mrxsmb20/nsi sc.exe config mrxsmb10 start= disabled Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 0 –Force this is our cu