aleksb

I probably would be interested in this as well. Don't have M1, but have workstations which does not work properly when scanning enabled on Big Sur..

Will help myself for the future: hxxp://repository.eset.com/v1/com/eset/apps/business/ees/mac/v6/6.9.200.0/ees_osx_enu.pkg.changelog.html Version 6.9.200.0 Improved: Performance improvements of Real-time protection scanner in certain circumstances Fixed: Rare crash of scanner under special conditions Fixed: 100% CPU load of esets_proxy service during communication with ESET Enterprise Inspector Fixed: Web and Email protection alerts were not displayed in management console Fixed: Saving proxy port number in application preferences did not work Other minor bug fixes and improvements that improve overall product stability and security

It would be nice to find release notes quickly here, or somewhere organized.

Found -- hxxp://repository.eset.com/v1/com/eset/apps/business/ees/mac/v6/6.8.400.0/ees_osx_enu.pkg.changelog.html Version 6.8.400.0 Improved: Lower CPU utilization of real-time scanner logs maintenance process Fixed: Profiles used on network interfaces shows also inactive VPN interfaces Fixed: Vulnerability when an attacker can abuse the product's TXT log files to get root rights under special circumstances. Thanks to Cees Elzinga from Langkjaer Cyber Defence A/S; who reported this issue. Fixed: Vulnerability when an attacker can stop ESET service and make macOS unprotected by the product. Thanks to Cees Elzinga from Langkjaer Cyber Defence A/S; who reported this issue. Fixed: Rare temporary freeze of macOS during the product's module update Fixed: Rare kernel panic triggered by firewall KEXT Fixed: Prepartion of remote installation mode stuck on firewall settings Fixed: Various minor updates and fixes that improve overall product stability and security

Hi, What's new in 6.8.400.0 I see now is available?

Yes, it's KB6570. I've actually followed it and it was helpful, but did not fix my problem.

@mattfippard Could you please run following command in the terminal and post output here? kextstat | grep eset sudo kextutil -verbose /Library/StagedExtensions/Applications/ESET\ Endpoint\ Security.app/Contents/PlugIns/kext/esets_mac_64_109.kext Wondering if you ran into same issue as I'm seeing.

@mattfippardwhich systems do you have issue on? what os? I'm on latest high sierra with all latest updates and problem started after upgrading to the 6.6.800.1 of eset for business.

@mattfippard I'm seeing same problem on my systems — two of iMac Pro fail to load this extension, while iMac 5k works perfectly fine. All of the systems on macOS 10.13.5. What's your systems? Did you find a solution?

I've fixed issue by renaming `/Applications/ESET Remote Administrator Agent.app` into something like `/Applications/ESET Remote Administrator Agent.app_bad` and then running `EraAgentInstaller.sh` twice. Running with -x is useless, as it clearly visible, that error comes from the `echo "Installing package '$local_mount/$local_pkg':" && sudo -S installer -pkg "$local_mount/$local_pkg" -target /` line in the `EraAgentInstaller.sh`

Hi, I've got one workstation (macOS Sierra 10.12.4) which has problem launching agent. I tried to re-install agent, but I'm getting upgrade failure. Launching agent (in Terminal, to see all the errors); $ /Applications/ESET\ Remote\ Administrator\ Agent.app/Contents/MacOS/ERAAgent Loading kernel ! Failed to load library: /Applications/ESET Remote Administrator Agent.app/Contents/MacOS/Kernel.dylib, error: dlopen(/Applications/ESET Remote Administrator Agent.app/Contents/MacOS/Kernel.dylib, 9): Library not loaded: Protobuf.dylib Referenced from: /Applications/ESET Remote Administrator Agent.app/Contents/MacOS/Kernel.dylib Reason: image not found Not found: Era::Kernel::CCoreModule Then, when trying to upgrade ERA Agent: $ sudo bash EraAgentInstaller.sh Downloading installer image 'hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v6/6.5.376.0/agent-macosx-i386.dmg': % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 28.7M 100 28.7M 0 0 15.1M 0 0:00:01 0:00:01 --:--:-- 15.0M Checking integrity of of downloaded package /tmp/EraAgentOnlineInstaller.dmg.4I7vAOGv: OK Mounting image '/tmp/EraAgentOnlineInstaller.dmg.4I7vAOGv': Checksumming Protective Master Boot Record (MBR : 0)… Protective Master Boot Record (MBR :: verified CRC32 $FACBEFF7 Checksumming GPT Header (Primary GPT Header : 1)… GPT Header (Primary GPT Header : 1): verified CRC32 $ABF9AB5A Checksumming GPT Partition Data (Primary GPT Table : 2)… GPT Partition Data (Primary GPT Tabl: verified CRC32 $0FF56751 Checksumming (Apple_Free : 3)… (Apple_Free : 3): verified CRC32 $00000000 Checksumming disk image (Apple_HFS : 4)… ............................................................................................................................................................................................................................. disk image (Apple_HFS : 4): verified CRC32 $E5F3C96F Checksumming (Apple_Free : 5)… (Apple_Free : 5): verified CRC32 $00000000 Checksumming GPT Partition Data (Backup GPT Table : 6)… GPT Partition Data (Backup GPT Table: verified CRC32 $0FF56751 Checksumming GPT Header (Backup GPT Header : 7)… GPT Header (Backup GPT Header : 7): verified CRC32 $9FB5A9AE verified CRC32 $217CAE33 /dev/disk3 GUID_partition_scheme /dev/disk3s1 Apple_HFS /private/tmp/EraAgentOnlineInstaller.mount.hNgOiyiz Installing package '/tmp/EraAgentOnlineInstaller.mount.hNgOiyiz/Agent-MacOSX-i386-6_5_376_0.pkg': installer: Package name is ESET Remote Administrator Agent installer: Upgrading at base path / installer: The upgrade failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.) Cleaning up: "disk3" unmounted. "disk3" ejected. unlink: /tmp/postflight.plist: No such file or directory After this step, I tried to see if any logs exists --- Nope. Nothing in the following paths: /Library/Application Support/com.eset.remoteadministrator.agent/Logs/ /Users/$USER/Library/Logs/EraAgentInstaller.log Any help would be appreciated. Thank you.