Jump to content

FadeMind

Members
 View Profile  See their activity

  • Posts

    45

  • Joined

  • Last visited

  • Days Won

    1

 Content Type 

Posts posted by FadeMind

    New license manager online broken

    in Web portals

    Posted

    Token engine was changed and new pair need to generated. Otherwise previous registered apps/devices will be `NOT SEEN` in myESET and their status will be misleading. 

    Removing all them from myESET (devices, not licenses!) and pair them again in app via login to myESET in App fix issue. 

    Sadly Devs does not inform people about this steps for properly myESET work. 

    ESET Lock App is not compatible properly with SkyCash

    in ESET Products for Mobile Devices

    Posted · Edited by FadeMind
    typo

    Device:
    Redmi Note 7 (Android 10, MIUI 11)
    ESET Mobile Security lastest from Google Play Store 6.0.25.0-0

    Issue:
    After trying unlock app SkyCash only white onscreen show up. 

    App Details:
    Internal name: com.skycash.beta
    Version: 3.6.90
    Google Play Store Page: https://play.google.com/store/apps/details?id=com.skycash.beta
    Screenshot is boring. After applying fingerprint or PINCODE just white screen overlay show up FROM ESET app. 
     

     

    Screenshot_2020-10-13-21-00-00-231_com.skycash.beta.jpg

    Do You want install Creative Audio Device Driver? DISABLE HIPS in ESET before.

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Only HIPS disabling globally does the job.

    In system logs I have:

    1. DELETE currently installed driver: 

    Device USB\VID_041E&PID_324D&MI_00\6&5D2ED46&0&0000 was deleted.
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

    2. Reboot after DELETING, HIPS enabled, trying install driver via Device Manager Update Driver Wizard and collect logs from ESET: 

    Device USB\VID_041E&PID_324D&MI_00\6&5d2ed46&0&0000 requires further installation.

    3. Driver for device is recognized, download via WU and trying install with results: 

    Device USB\VID_041E&PID_324D&MI_00\6&5d2ed46&0&0000 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date: 
Driver Version: 
Driver Provider: 
Driver Section: 
Driver Rank: 0x0
Matching Device Id: 
Outranked Drivers: 
Device Updated: false
Parent Device: USB\VID_041E&PID_324D\00129690

    Screenshot from wizard error (LANGUAGE = POLISH/POLSKI);

    2yPvBnR.png

    Scenario: ESET HIPS is disabled, reboot done (device is installed properly): 

    Usługa zarządzania sterownikami zakończyła proces dodawania usługi 
KsUSBa64 dla wystąpienia urządzenia o identyfikatorze 
USB\VID_041E&PID_324D&MI_00\6&5D2ED46&0&0000 z następującym stanem: 0.

    6P5j8er.png

    @Marcos

    Do You want install Creative Audio Device Driver? DISABLE HIPS in ESET before.

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by FadeMind

    7 hours ago, Marcos said:

    Are you able to reproduce the issue with HIPS enabled and all the above features disabled? Again, reboot the machine after disabling the above features.

    Sorry for delayed reply (I went sleep night after my last post). 

    OK, ONLY disabling HIPS globally (main trigger) and reboot works - allow installing driver. Any other scenario with disabling sub triggers you mention did not work and blocking driver install. 

    NOTE: Scanner real time protection did not affect installation. It was active during install (HIPS disabled) and went fine. 

    Do You want install Creative Audio Device Driver? DISABLE HIPS in ESET before.

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    11 minutes ago, Marcos said:

    HIPS is somehow involved in the issue, then we can troubleshoot it further.

    Well, I can do this. 

     

    @Marcos aaand HIPS mess up here. 

    After disabling HIPS. Reboot. Disabling Realtime. Device driver is manually via Device Manager installed properly (after SEARCH proper driver for device task) and works well. 

    Do You want install Creative Audio Device Driver? DISABLE HIPS in ESET before.

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by FadeMind

    I did not have any prompt from ESET. Just find out that Creative app did not found device cause in use was generic Microsoft driver against installer driver. I disabled realtime protection - did not resolve issue. I did not touch anything else in ESET. Just found tip about uninstalling ESET app, and works. 

    I installed just app + driver > https://support.creative.com/downloads/download.aspx?nDownloadId=100181

    And thats it. Installer of this app after finish installing REQUIRED reboot PC, so disabling temporary HIPS/realtime in ESET did not work - after reboot setup trying install device and startup proper services in background BUT ESET blocking loading new  drivers (available now for device, but cannot to be in use against blocking). 

     

    Do You want install Creative Audio Device Driver? DISABLE HIPS in ESET before.

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Hi guys. I did not found similar topic, if exists - please link to them. Thanks.

    ISSUE

    ESET blocking installing external device driver setup Creative Sound Blaster in Windows 10 and system forcing using legacy generic driver here.

    This issue meaning that application Sound Blaster for management audio devices did not find device (missing properitary driver from Creative Labs).

    Bug error showing: `Operation Requires Interactive Windows Station (Code 28) Error`

    And thats it.

    WORKAROUND

    Remove from system ESET product completly. Reboot.

    Install Creative driver software and reboot for properly setup.

    Driver will be installed fine. 

    Install ESET product again. 

    My setup:
    ESET IS lastest.

    Windows 10 build 20H1 10.0.19041.329

     

     

     

    ESET Webcam protection cannot be reset default

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by FadeMind

    6 hours ago, Marcos said:

    I don't understand

    As you see Access to webcam is completely denied. yellow/orange color.
    Button "Turn Off completely denied access to webcam" does not work - does nothing. 
    Reset current page in Advanced settings does only one thing - clear up rules tables.
    And mainly I working on normal user account and launch UAC for full admin rights here. 

    What works??
    completely reset ALL SETUP SETTINGS via DEFAULT button (not arrows). But it is annoying for me (I have customs in firewall). 

    scr-1571831323-001.png

    scr-1571831429-001.png


    @Marcos I resolved this. xD 

    1. Reset section to default (remove current setup rules).
    2. Reboot.
    3. Launch Skype or other mic/webcam app.
    4. ESET will reset state of DENIED and ask you for access app to webcam.
    5. Now ESET is in learning mode - asking for new events.
    6. Skype have access granted in ESET but still black - no view from webcam. Only disabling feautre in ESET globally works. 

    ESET Webcam protection cannot be reset default

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    1. Set Webcam Protection to MAX (block all access).
    2. Try reset to default - standby mode (ask for access), without success - button or link did not work at all.
    3. Only reset ALL SETTINGS (firewall, excluding etc.) in advanced setup WORKS, and magically removing all customs (in other sections). 

    I have lastest 13.0.22.0
    Maybe this issue is related with UAC?? I works in default normal user privilages account.

×
×
  • Create New...