[Verification mail not send]

Hi Marcos,

 

The public ID is: 3AB-NJB-6NA

[Verification mail not send]

Hi I have a new computer and when I try to protect from my eset it says that the licenses mail is not verified, I click to send verification but I never get it

thank you

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Hi @itman changing the permissions that @JozefG said did the trick.

When this crisis is passed and I go back to my office I will do a fresh install to do a clean up, this W10 has been installed for 2 years, that's to much time for windows 😉

Thanks.

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

ok, that works, windows security windows stop flickering and the events logs of nod32 is not throwing  the status update failure.

Thanks!

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

The difference I see is the special permissions, for me is not activated for system, also I don't have wscsvc on the groups&users list.

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

15 hours ago, itman said:

Are you still getting update errors in the Eset Event log?

yes

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

 

Quote

I would think that this flickering you are observing is more related to an issue with your graphics card/chip. Or possibly an issue with the driver/s it is using.

I don't think so, no other flicker anywhere and I do intense use of the nvidia this days, for simulations with cuda and gaming , also if I disable nod32 real -time and windows defender is enabled(automatically) as shown in the second figure of previous post there is no flicker.

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Hi,

Quote

Is your computer in domain? 

yes, at CERN domain but it has been at this domain for the las 2 years

Quote

Per the below screen shot, verify that Windows Security Service is running and its Startup type is set to Manual

Done, it is in manual and running

If i disable the protection from the system tray icon i get the above result.

If I do it from the Advanced setup it seems to work and stop using nod32 to start using windows defender.

and then back to normal.

What is not shown in the static image is that the above options are flickering as if there where updated every 5 seconds

 

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Hi, @itman & @JozefG

JozefG, I sent you the wetransfer via pm

I already did what itman is saying, when I started to see this message.

first with eset installed I did the powershell health check & restore, and sfc:
 

sfc /scannow -> no problems found

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /RestoreHealth

 then saved my configurations, downloaded a new copy from eset webpage and reinstall it (in spanish), and retried the powershell commands, same result.

Messages keep appearing so I reinstall it without copying my settings, but message keep appearing.

So in order to search the error in english, because there is no a code for this error on the logs I reinstall again but this time in english.

but messages keep appearing.

and I came to the forum.

----------

My last move is to format and do a clean install, but I can't do it now because this covid crisis I'm not able to go to my office, the windows is mine, I could reinstall windows but most of the engineering software I use has to be installed there for licences.

 

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

It's not letting me to upload another file, please send me an e-mail and I will send you a wetransfer link

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Hi,

Security center: 

antivirus: (is not shown in the image but there is a flicker, i think because the information is being updated on each attempt of nod32 to register)

the log I've created with the advanced logging on, and then procesed with the eset log collector is 500MB, I will put in 5 replies:

Because the limitation of extension I can attach this 5 files are "compressed" in another zip each file

eis_logs_2part.zip.001.zip

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Yes it says it is connected

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Ok then,

here is the file

thanks!

eis_logs.zip

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

There is no personal information or license information in this data?

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Hi @JozefG,

what do you mean with supply? I send them to you via private message, post them here, send them trough support links inside nod32 application?

 

thanks,

 

[ESET Internet Security: ESET Firewall status update in Windows Security Center failed]

Hi,

since last week when I boot my windows I get the message the messages:

Time;Component;Event;User
01/04/2020 12:36:01;ESET Kernel;ESET Firewall status update in Windows Security Center failed;SYSTEM
if I go to ESET logs, this message appear 3 or 4 times per minute

Time;Component;Event;User
29/03/2020 4:03:37;ESET Kernel;ESET Security status update in Windows Security Center failed;SYSTEM
 

 

 

Thanks,

 

[license administrator isue]

I acquired nod32 years ago through and offer of the company ONTINET, know when I try to validate the licenses at the licenses administrator, I see that the e-mail where the e-mail confirmation is send is an ONTINET address that it seems auto-generated for the case.

Is possible to change the e-mail to which are registered the licenses to my e-mail address?

Thanks and best regards,

 

[Using Windows Defender and ESET NOD 32]

1 hour ago, Marcos said:

You'd need to disable real-time protection in the advanced setup in order for Windows Defender's real-time protection to be activated:

Thanks, that worked, hope is enough for the TI people.

 

[Using Windows Defender and ESET NOD 32]

6 minutes ago, Marcos said:

Disabling ESET's real-time protection automatically re-enables Windows Defender on Windows 10 and vice-versa. It is not possible to have two or more real-time protection modules running at a time; it would cause a big performance hit and possibly other issues as well.

I've tried but then the real-time switch for windows defender still gray so I can not enable it.

3 minutes ago, itman said:

I would ask for a clarification on this since it makes no sense to me. If WD was installed on a local resident client, it would make sense.

Eset at installation time will disable WD realtime protection and register itself within Windows Security Center as the active AV solution. The only solution I see to this is to completely disable NOD32 while at work at which time WD should be reestablished as the active AV solution. When you leave the work network, you would then reenable NOD32.

So I've been using for several months my computer in the organization domain, but yesterday they called me from the TI Antivirus department asking me why I was not using antivirus, I explained that I was using nod32 but they said that the cannot control this so they ask me for enable windows defender so they can manage or they will block my access.

So, is there an easy way to switch from antivirus at any time?

 

[Using Windows Defender and ESET NOD 32]

Hello,

I want to ask if it's possible to enable windows defender at the same time than Nod32?

I'm using my laptop at work and I have nod internet security, but the security policies of my company ask me to have windows defender running so they can control it.

Thanks

[After 9.0.402.1 firewall blocks entire internet connection]

today I've update nod32 SS to 9.0.402.1, after reboot no internet connections were allowed.

 

My cmputer is windows 7 64b ultimate, nearly fresh install

 

some help?

 

is possible to download previous version, i thing it was 9.0.375... or similar?

 

Thanks