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Hi Marcos, The public ID is: 3AB-NJB-6NA

Hi I have a new computer and when I try to protect from my eset it says that the licenses mail is not verified, I click to send verification but I never get it thank you

Hi @itman changing the permissions that @JozefG said did the trick. When this crisis is passed and I go back to my office I will do a fresh install to do a clean up, this W10 has been installed for 2 years, that's to much time for windows 😉 Thanks.

ok, that works, windows security windows stop flickering and the events logs of nod32 is not throwing the status update failure. Thanks!

The difference I see is the special permissions, for me is not activated for system, also I don't have wscsvc on the groups&users list.

yes

I don't think so, no other flicker anywhere and I do intense use of the nvidia this days, for simulations with cuda and gaming , also if I disable nod32 real -time and windows defender is enabled(automatically) as shown in the second figure of previous post there is no flicker.

Hi, yes, at CERN domain but it has been at this domain for the las 2 years Done, it is in manual and running If i disable the protection from the system tray icon i get the above result. If I do it from the Advanced setup it seems to work and stop using nod32 to start using windows defender. and then back to normal. What is not shown in the static image is that the above options are flickering as if there where updated every 5 seconds

Hi, @itman & @JozefG JozefG, I sent you the wetransfer via pm I already did what itman is saying, when I started to see this message. first with eset installed I did the powershell health check & restore, and sfc: sfc /scannow -> no problems found DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /RestoreHealth then saved my configurations, downloaded a new copy from eset webpage and reinstall it (in spanish), and retried the powershell commands, same result. Messages keep appearing so I reinstall it without copying my settings, but message keep appearing. So in order to search the error in english, because there is no a code for this error on the logs I reinstall again but this time in english. but messages keep appearing. and I came to the forum. ---------- My last move is to format and do a clean install, but I can't do it now because this covid crisis I'm not able to go to my office, the windows is mine, I could reinstall windows but most of the engineering software I use has to be installed there for licences.

It's not letting me to upload another file, please send me an e-mail and I will send you a wetransfer link

Hi, Security center: antivirus: (is not shown in the image but there is a flicker, i think because the information is being updated on each attempt of nod32 to register) the log I've created with the advanced logging on, and then procesed with the eset log collector is 500MB, I will put in 5 replies: Because the limitation of extension I can attach this 5 files are "compressed" in another zip each file eis_logs_2part.zip.001.zip

Yes it says it is connected

Ok then, here is the file thanks! eis_logs.zip

There is no personal information or license information in this data?

Hi @JozefG, what do you mean with supply? I send them to you via private message, post them here, send them trough support links inside nod32 application? thanks,