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SandipThanki

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Everything posted by SandipThanki

  1. Dear Sir, Problem:Web and Mail protocol Filtering and Anti-Phishing is Non-Functional Error after installed EEA-6..6.2046.0 These problem occurred in mainly in Windows Xp Base System. i have performed repair operation after repair process ESET installed properly but after when system restart system same problem. also i have reinstall product but same problem. find attached EAV Logs. Regards, Sandip
  2. Dear Sir, we are waiting to be registered with the windows security center alert in ESET Endpoint Antivirus. Most of system having same problem in network. ESET Product: ESET Endpoint Antivirus 6.6.2046.0 I have take take following step but same problem. hxxp://support.eset.com/kb217/?locale=en_US and also disable "Report if Operating system is not up-to-date" in ESET Remote Administrator agent policy. how to disable this type of alert message. Regards, Sandip eea_logs.zip
  3. Dear Sir, Problem: Google Chrome Web browser automatically close. Found some suspicious file from following location. (1) C:\Windows\System32\Auhardwaregl.dll (2)C:\Windows\SysNative\drivers\Uefochubsrv.sys (3)C:\Windows\SysNative\lanmamasterHelp.dll (4)C:\Windows\SysNative\drivers\lanmamaster.sys Password for rar file is ‘infected’. So please sir check for file and give replay as soon as possible. Thanks & Regards, Sandeep Thanki.
  4. Hello Eset Team, One suggestion from our side that Include Subcategory wise Parental control in next version of eset,because its very useful when configure deep level parental control at client side.
  5. Dear sir, How to block youtube.com in eset smart security category-wise parental control.youtube.com blocking in Streaming & Downloadable Video category but unfortunately this category not displayed in eset. Regards, Sandip Thanki
  6. Hello Sir, Today i have uninstall eset from safe mode with latest uninstaller tool and try to install eset but same problem occurred so i have collect install and setupapi.app and setupapi.dev logs. Note:MS WINDOWS Version 1607(OS Build 14393.447) Regards, Sandip Vishal-Rajkot-23-5-17.rar
  7. Hello, Problem: Unable to install eset endpoint security rolling back action error occurred. error occurred while installing drivers in installation process. OS Details: Windows 10 Home Single Language-64 Bit Take below observation to resolve issue, (1) remove other antivirus registry. (2)perform online scanning in safe mode with networking. (3)ran eset uninstaller tool in safe mode remove all eset entries. (4)try to install in administrator user but same problem occurred. also collect eset elc log & sysinspector log. Log file upload on below location. hxxp://www.wikifortio.com/731425/Vishal Rajkot Logs.rar Regards, Sandip Thanki.
  8. Dear Team, is there any possibility block proxy plugins in browser like ultrasurf security,kproxy through web control? How can I block WiFi using ESET Endpoint Security. If it is possible, please let me know. Regards, Sandip
  9. Dear Sir, unable to install eset agent . error:"A critical error occurred.please see the installation log for more information." also attached eset log. install.log
  10. Hello Sir, Problem Reported:Eset Banking & Protection alert popup while opening Firefox browser. Eset Banking protection Alert Popup- "Firefox is already running, but is not responding.The old Firefox process must be closed to open new windows And Your Firefox profile can not be loaded it may be Missing or Inaccessible. Eset Product Details: Eset Smart Security V.10.0.390.0 Firefox V.52.0.2 Also attached Eset Log. Regards, Sandeep Thanki. JSV.rar
  11. Dear Sir, Problem: Web Control can't work proper.Social networking and media streaming block from categories wise website in web control,but after that unable to open any web site and web surfing slow in browser. System Information: Os:Window 7 32 Bit Eset Endpoint Security 6.4.2014.0 Web control Module:Virus signature database: 14155 (20160921) Internet protection module: 1271 (20160801) Web content filter module: 1051 (20160412) Observation: (1) Reinstalled Eset Endpoint Security with 6.4.2014.0 but problem as it is. (2) set global dns 8.8.8.8/4.4.4.4-4.2.2.2.2 (3) if Paused web-control internet working fine. So plz sir check for problem. waiting for prompt replay.
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