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jimmy09

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  1. jimmy09

    youtube restricted mode

    We thought about this, but we really don't want it forced for everyone in the company. Just kids using the computers.
  2. jimmy09

    ERA Agent V7 issues

    I was also able to turn the agent check-in time back down from 25 min to 5 min. They are still connecting over 24 hours later for my 1,400 clients.
  3. jimmy09

    EES V7 Web Filtering Issue

    To follow up; It has been narrowed down that this is related to IE protected mode. With protected mode enabled, ESET will not filter any sites if IE is ran as a non-admin. If you disable protected mode in IE, ESET filtering works as it should. I'm waiting on followup from ESET to see if there will be a fix, or if I will be forced to disable protected mode for all my users via GPO.
  4. jimmy09

    youtube restricted mode

    We don't have Google apps or anything google related. We are a O365 shop. Plus, that wouldn't help when a kid logs out of their Google account. In a Sonicwall it is a checkbox; https://www.sonicwall.com/en-us/support/knowledge-base/180629133139284 James
  5. Is there any way to force Youtube restricted mode in EES v7? It looks like other firewalls and web filtering solutions do this; https://kb.k12usa.com/Knowledgebase/YouTube-Restricted-Mode Thanks!
  6. jimmy09

    ERA Agent V7 issues

    The fix has worked for us as well.
  7. jimmy09

    ERA Agent V7 issues

    I have applied the patch and disabled the scheduled restart of the service. Time will tell.
  8. jimmy09

    EES 7 - Websites Load Very Slow

    Can we get a list of all the known issues with EES V7? I can't seem to find it online anywhere.
  9. jimmy09

    Web Control License issue

    Logs from yesterday sent via PM. Waiting on logs from today when it happened.
  10. jimmy09

    Web Control License issue

    And now the error is gone on the client. It is very intermittent and seems to happen only to a handful of users.
  11. jimmy09

    Web Control License issue

    Better view of the error; and the public license key is 3AA-XKX-S3J
  12. Random clients get this error. It seems to clear itself up after a few min, but annoys the end users with pop-ups. Client versions; When I check the license information for the client, it shows that it is license. What can we do so our users quit getting the errors. Thanks
  13. jimmy09

    ERA Agent V7 issues

    Most of us are in production environments that don't allow us to install ESMC on a Linux machine without going through a whole change process procedure. The issue I'm having is not related to our firewall at all. This is an issue with the ESMC service hanging. We have sent logs to ESET and we are awaiting their findings. Until then, the scheduled restart of the service has been taking care of the issue for us.
  14. jimmy09

    ERA Agent V7 issues

    @Pinni3
  15. jimmy09

    EES V7 Web Filtering Issue

    Still waiting on an ETA from ESET on when this will be resolved.
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