[ESET Mail Security with Mail reports domain]

Hi Gungtt,

Aren't you trying to generate report for day same day? According to documentation, "Reports can be created for e-mails older than 1 day. Same-day reporting is not available."

Thanks

[Where to use Shared Cache?]

Hi Rekun,

If you deploy ESLC per server, you'll get rid off latency, however database of scanned files is big as # of VMs. If sample was scanned with modules 3 version older than actual, new scan is performed (to avoid that because of lack of information we marked some file as clean, however it's malicious).

If you deploy ESLC per location (datacenter/cluster...), some lag will be introduced, however # of VMs in grid will be much higher and thus benefit is higher too. Only hash with reputation is transferred so network load will be minimal. I'd recommend this solution. (configuration in ERA will be easier as well)

[ESET Virtualization Security for VMware NSX - some questions]

Hi V2TW, 

1, we'll need to analyze this log. Thank you for submission

2, please follow userguide here: https://download.eset.com/com/eset/apps/business/evsa/nsx/latest/eset_evs_nsx_userguide_enu.pdf section 7.3

3, currently Linux guest introspection is not supported, but it's planned for version 1.6

[about eset virtualization security appliance]

Hi Randy,

yes, we do support use of dvPortGroup or Migrate Virtual Machine Networking.

Are you running on NSX / plan to do so, or not?

[VSA and vShield failure]

Hi Raz,

i think it would be the best solution to re-deploy vShield. Please make sure you uninstall it properly.

1, un-register all EVSAs

2, uninstall vShield endpoint via vShield Manager

3 delete and re-deploy vShield Manager and ESET products

[Error while importing license]

Hi,

 

we've tried to import your license and it went without any problem. Please try to use sudo prefix and also check MD5 (command: md5sum <filename>) to see, whether it was downloaded properly. It should end with *214c

 

Thank you.

[Single point of failure using ESXi scanning?]

Hi,

I'd like to point out, that in case you have 10 servers with 10VMs on each, only these 10VMs are offloading scanning to security VM appliance (EVSA), which is deployed on same physical server (in this scenario, you'll have 10 EVSAs in your environment). If you'd install 10 endpoints on each guest VM I'm not sure, whether you'll improve utilization.

It's however true, that our Endpoint is safer that VMware vShield solution.

 

It's up to customer, whether he wants more security or better utilization. 

[amavisd-new nod32 different server]

Hello,

 

please follow your 2nd topic: https://forum.eset.com/topic/7951-postfix-amavis-email-security/

 

thank you

[Blocking file types with ESET Mail Security for Linux]

Hello mmww,

 

unfortunately version 4.x doesn't support blocking of file types yet. It's planned for version 6, which is planned for 2017.

 

Thank you for understanding. 

[postfix amavis email security]

Hello nordlead,

 

It's not possible to use a dedicated server for EMSL, it must be installed on the same server as your MTA or amavisd-new.

[Issues with EVS and vAgent Host]

Hi superzpy,

 

1, please verify, that you've opened all ports according to this documentation hxxp://help.eset.com/evs/1/en-US/index.html?installation_evs_tool.htm

2, roles necessary for registration are in response of VMware. It seems that you'll need to be admin to do that. 

3, we're aware of that issue and it'll be fixed with upcoming Service Release.