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Posted

When I turn on the computer, the eset program starts without being logged in and every time I'm putting the validation key... But he said that the key is invalid, since I bought the annual plan for 1 week!! I have never activated this key on any other device, only my personal one. Right after trying to connect, he creates a new computer and says I need to activate to protect, and it's the same computer.

 

 

 

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Posted (edited)

Comprei o plano anual tem uma semana somente

Machine translation:
I bought the annual plan for one week only

Edited by Marcos
Machine translation added
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Posted

Please carry on as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Try to activate the product
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here.
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