Rodrigo Teixeira 0 Posted March 27, 2023 Share Posted March 27, 2023 Full Disk Encryption was installed in a company Not and the next day the message "user is disabled" appears. How do I resolve this? Link to comment Share on other sites More sharing options...
ESET Staff AAndrejko 11 Posted March 27, 2023 ESET Staff Share Posted March 27, 2023 Hello Rodrigo, The error message you have stated can appear when a user has entered the incorrect password too many times when attempting to boot the system. To recover from this situation, you will need to login using a recovery password generated from your ESET Protect console. Steps on how to do this can be seen here - https://help.eset.com/efde/en-US/recovery_password.html Kind regards, Ashley Link to comment Share on other sites More sharing options...
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