DannyKing 0 Posted April 21, 2021 Share Posted April 21, 2021 I recently ran the eset online scanner (Monday.. today is Wednesday.. Yes it took 3 days to do a full scan on all my connected hard drives).. I wanted to recover a few of the files that eset deleted, so I check marked them and clicked on recover, this was last night.. And now I get no-response from the eset program. HOW do I get back the files that I lost? And yes I let it run all night. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 21, 2021 Administrators Share Posted April 21, 2021 Quarantined files are stored in "C:\Users\%User%\Local Settings\ESET\ESETOnlineScanner\Quarantine" . The content of quarantined is removed when you tick "Delete application data" at the end of a scan. Link to comment Share on other sites More sharing options...
DannyKing 0 Posted April 21, 2021 Author Share Posted April 21, 2021 I didn't click delete when closing, but when I look at the files under the folder you suggested, it is all encrypted, with names like this: 0B11FE5F29F0F554107672130B5BF000882A51F1.NQF I guess all my programs are lost.. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 21, 2021 Administrators Share Posted April 21, 2021 You can get them decrypted either by: 1, submitting them to ESET and asking for decryption 2, installing ESET, putting the files to the quarantine folder and restoring them from quarantine. Link to comment Share on other sites More sharing options...
DannyKing 0 Posted April 21, 2021 Author Share Posted April 21, 2021 WOW.. I did not know that. Thank you. You have been very helpful. I may just give eset a try. It can't hurt. Again thank you so very much for your time and all your help. Link to comment Share on other sites More sharing options...
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