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64bit images not supported

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*** 64 bit images not supported ***

  1. downloaded the latest *.img file 
  2. Used rufus to create bootable usb
  3. in Dell boot menu, I'm choosing "UEFI -usb"
  4. It give me small ESET menu, I choose sysrescue
  5. I then get the message stating "only 64bit images supported"


This is a new Dell Latitude system, with Win10P 64bit installed.  None of the previous articles in the forum were of any assistance, I shouldn't have to boot in legacy mode to scan a system, your giving us the option of using UEFI, why won't it work ?  The boot folder of the USB does contain the 64bit files needed, why is this broken ?

We are a paying customer, we rely heavily on this tool working properly to scan systems for staff working remotly.



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