Olo 0 Posted September 24, 2019 Share Posted September 24, 2019 Windows Backup failed to get an exclusive lock on the EFI system partition (ESP). This may happen if another application is using files on the ESP. Please retry the operation. I have to stop real time protection and than run windows backup manually and it worked. What kind of settings I should setup in ESET File security to prevent Windows backup fail ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted September 24, 2019 Administrators Share Posted September 24, 2019 The issue will be addressed in Endpoint 7.2 which should be available later this year. Not sure if EFSW will be available as well or later in Q1/2020. Does excluding the process that performs backup help? Link to comment Share on other sites More sharing options...
Olo 0 Posted September 24, 2019 Author Share Posted September 24, 2019 I am not sure if I can exclude all EFI partition. Can I ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted September 24, 2019 Administrators Share Posted September 24, 2019 4 minutes ago, Olo said: I am not sure if I can exclude all EFI partition. Can I ? You can exclude the backup process as advised above. Link to comment Share on other sites More sharing options...
Olo 0 Posted September 24, 2019 Author Share Posted September 24, 2019 I excluded wbadmin.exe and will see how it works. Backup was working fine till 7.1.12006.0 update. Link to comment Share on other sites More sharing options...
TekResults 0 Posted November 12, 2019 Share Posted November 12, 2019 I have the same issue. it pause ESET then backup works fine. I have excluded processes wbadmin and wbengine in ESET but still get problem. Link to comment Share on other sites More sharing options...
TekResults 0 Posted November 12, 2019 Share Posted November 12, 2019 Just found the solution - in ESET Exclude the following files from the real-time scanning \Device\HarddiskVolume3\EFI\Microsoft\Boot\BCD \Device\HarddiskVolume3\EFI\Microsoft\Boot\BCD.LOG The number just after "HarddiskVolume" varies by environments. To find it, execute bcdedit.exe from command prompt with administrator privilege. Link to comment Share on other sites More sharing options...
Josenuno 0 Posted October 29, 2020 Share Posted October 29, 2020 I'm currently running version 7.3.2041.0 of the client and after having followed TekResults' suggestion i'm still only able to perform a backup operation after having disable eset's shield. In my case de bcdedit.exe gave me the result: device partition=\Device\HarddiskVolume2, which i promptly added in exclusions, along with the file path to c:\windows\system32\wbadmin.exe to no avail. How could i get further support? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted October 29, 2020 Administrators Share Posted October 29, 2020 42 minutes ago, Josenuno said: I'm currently running version 7.3.2041.0 of the client and after having followed TekResults' suggestion i'm still only able to perform a backup operation after having disable eset's shield. Is that on a Windows 10 client? If on a server, you should uninstall Endpoint 7.3 and install EFSW 7.2. Link to comment Share on other sites More sharing options...
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