I have windows backup failed because lock on EFI partition.

[Olo 0]

Windows Backup failed to get an exclusive lock on the EFI system partition (ESP). This may happen if another application is using files on the ESP. Please retry the operation.

I have to stop real time protection and than run windows backup manually and it worked.

What kind of settings I should setup in ESET File security to prevent Windows backup fail ?

 

[Marcos 5,071]

The issue will be addressed in Endpoint 7.2 which should be available later this year. Not sure if EFSW will be available as well or later in Q1/2020. Does excluding the process that performs backup help?

[Olo 0]

I am not sure if I can exclude all EFI partition. Can I ?

[Marcos 5,071]

4 minutes ago, Olo said:

I am not sure if I can exclude all EFI partition. Can I ?

You can exclude the backup process as advised above.

[Olo 0]

I excluded wbadmin.exe and will see how it works.

Backup was working fine till 7.1.12006.0 update.

[TekResults 0]

I have the same issue.  it pause ESET then backup works fine.  I have excluded processes wbadmin and wbengine in ESET but still get problem.

[TekResults 0]

Just found the solution - in ESET Exclude the following files from the real-time scanning
    \Device\HarddiskVolume3\EFI\Microsoft\Boot\BCD
    \Device\HarddiskVolume3\EFI\Microsoft\Boot\BCD.LOG

The number just after "HarddiskVolume" varies by environments.
To find it, execute bcdedit.exe from command prompt with administrator privilege.

[Josenuno 0]

I'm currently running  version 7.3.2041.0 of the client and after having followed TekResults' suggestion i'm still only able to perform a backup operation after having disable eset's shield.

In my case de bcdedit.exe gave me the result: device                  partition=\Device\HarddiskVolume2, which i promptly added in exclusions, along with the file path to c:\windows\system32\wbadmin.exe to no avail.

How could i get further support?

[Marcos 5,071]

42 minutes ago, Josenuno said:

I'm currently running  version 7.3.2041.0 of the client and after having followed TekResults' suggestion i'm still only able to perform a backup operation after having disable eset's shield.

Is that on  a Windows 10 client? If on a server, you should uninstall Endpoint 7.3 and install EFSW 7.2.