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Bragard

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  1. Upvote
    Bragard gave kudos to rubencastello90 in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    Sorry, we are going to wait for v12? No minor fix for v11.1.2039.2?
  2. Upvote
    Bragard gave kudos to Rob Schember in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    @Marcos -- is this problem also present in ESET Endpoint Antivirus 11.1.2039.2, or is it only affecting ESET Endpoint Security?
  3. Upvote
    Bragard received kudos from Juanma Yac in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    Hi,
    I assume that you're using outlook. Disabling the "integration with outlook" fixes the problem until ESET released an update.

    The ESET hotline told me that reverting back to version 10 is a solution as well... Too time consuming for me.
    Best wishes,
  4. Upvote
    Bragard received kudos from Sistemas Tendencia in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    Hi,
    I assume that you're using outlook. Disabling the "integration with outlook" fixes the problem until ESET released an update.

    The ESET hotline told me that reverting back to version 10 is a solution as well... Too time consuming for me.
    Best wishes,
  5. Upvote
    Bragard gave kudos to Arthur CROSNIER in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    We've got the same problem here,  with Eset Endpoint Security 11.1.2039.2 and Outlook 2016/2019/2021. 
     
    It seems like that it occurs when the message is sent to the Outbox, not when it's sent via SMTP. I'm saying this because it occurred for us in offline mode as well. Disabling the Add-In via policies work but it feels like a bit of a nuclear option.

    I submitted a ticket on the Support portal, but i hope this will help you pinpoint the issue.
  6. Upvote
    Bragard gave kudos to Juanma Yac in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    Hi Marcos, I currently have half of the company that can not send mails. we need an urgent solution. do you have an estimated time of when you can have that update available? or if there is a way to fix it temporarily?
     
  7. Upvote
    Bragard gave kudos to roga in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    I'm having the same problem with outlook 2016, look forward to resolution.
    Not happy about disabling email AV
  8. Upvote
    Bragard gave kudos to Marcos in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    An Outlook plug-in with a fix is being tested and the fix should be included in the next version of Endpoint if users confirm that it has fixed the issue.
  9. Upvote
    Bragard received kudos from Sistemas Tendencia in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    Hi,
    I confirm the issue.
    Since ESET 11.1.2039.2 is installed, we are experiencing the same issue on different computers with outlook 2016/365 on Windows 10/11.
    Disabling the integration with Outlook do the trick but this is not a solution for the long term.
    Thanks in advance.
  10. Upvote
    Bragard gave kudos to Sistemas Tendencia in Problem with Eset Endpoint Security 11.1.2039.2 and Outlook 2019   
    We are experiencing a problem with some devices that have the following configuration:
    Operating system: Windows 10 22H2 up to date.
    Software: Microsoft Outlook 2019 version 2406 64 bits up to date.
    Antivirus: Eset Endpoint Security 11.1.2039.2 newly installed.
    When we try to send a reply to an email, Microsoft Outlook becomes unstable and fails to send message.
    The only way to solve it was to disable integration with Outlook through Eset advanced options.
    With the previous version of Eset Endpoint Security (11.0.2044.0) this problem did not occur.
    Please check it.
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