I have uninstalled Eset Security 13.0.22.0 and reinstalled, and also uninstalled using their tool in safe mode and reinstalled but i still have this issue. I can successfully export my settings to an xml file but when i try to import the settings i have exported i get this message in red letters: "the operation has failed". I am at a loss on how to correct this as i have the same version of Eset on another computer (both are Windows 7 computers) and I have no issue on the other computer. Eset even took control of my computer to see the problem and were unable to come up with a solution. Anyone ever encountered this problem before?
Many thanks!