In my experience with multiple commercial products, I find ESET one of the most reliable and easy to use product (I don't mean its prefect at all) but I do think HIPS setting of the product it's a little bit confusing! For example, it's not clear what Smart/Auto filtering modes do differently!
Or having a webpage for some manual rule to protect against ransomware! Shouldn't this be part of the options in product?
https://support.eset.com/en/kb6119-configure-hips-rules-for-eset-business-products-to-protect-against-ransomware
https://support.eset.com/en/kb6132-configure-firewall-rules-for-eset-endpoint-security-to-protect-against-ransomware
Even in these 2 webpages, there isn't a lot of explanation why you should set these rules.
My guess is something is screwed up with the installer's validation of Eset Protect existence;
https://help.eset.com/efsw/11.0/en-US/idh_config_epfw_basic_group.html
MHRSFI received kudos from MarcFL in PC Security Channel claims Ransomware Shield Doesn't work - Asks for Eset Comment