https://pbs.twimg.com/media/CQfVYtqVEAA2_Vn.jpg:orig
I also had the same trouble.
My PC I was upgraded from Windows 8.1 to Windows 10.
1.ESET(JP) uninstall & reboot
2.Live Install (English) -> Version of ESET also Windows also it was correctly recognized .
3.ESET(EN) uninstall & reboot
4.ESET(JP) reinstall -> Version of ESET is both inaccurate Windows.
5.Activate license , update eset
6.Symptoms did not change
thank you