SRobo
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SRobo gave kudos to Marcos in I can't see end devices inside of ESET Protect
The machines start to appear in the ESET PROTECT console as soon as you install the management agent, ie. even before you install ESET Endpoint. Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on an endpoint for possible errors.