khaled22

support replies slowly and even if i reply at once they never reply back. They insist that the problem is fixed in version 15.2 but problem started from that version!

ok thanks i already created the ticket ..if they dont provide it on their reply ill add the name as reference

is there any specific name for the plugin to ask for it?

what plugin? where do i find it? Yes i have kutools but as i said in previous replies i have disabled all addins and still crashes

@pgtcobra still crashing for me

as i said earlier i disabled all addins and still crashes..i dont think its kutools problem..will your fix for kutools be released on all versions also to check it though?

@Marcosok ill check it out. either way the problem started from previous version and before that everything was working fine. And its not kutools plugin like you suggested cause i tried it without it (disabled all addins) and still crashes outlook..even updated office with latest pacthes from microsoft

@Marcoswhere should i create support ticket? i asked here several times if the dumps have private information and if i can check them before sending but never received a reply

@Tolik @Cookson @TN LMG @pgtcobra was it fixed for you? @Marcosany news?

still crashing with new update 15.2.17

do these files contain personal/private details? how can i open to check them also?

EDIT2: procdump generated 5 logs 2.7gb total

didnt check but if i disable kutools from addins, it still crashes with eset enable EDIT: uninstalled kutools and still crashing. I dont think is kutools since it was working fine before.

i have kutools updated to v16.. still crashing step 3 what should i open as admin? procdump?

no 2016

any update on this matter? anyone knows how long will take to be fixed?

for the time being disable email integration from eset options advanced setup-email client protection- email client integration and disable option for MS outlook

file is about 400mb in size is this normal? is there any "email" log that i can provide only?

what to "check" to log only email function?

where do i find step2 option to enable?

Hi I have a problem with microsoft outlook eset plugin/addin problem started about 1-2 weeks ago. Plugin for outlook 2016 causes outlook to crash so i removed it so i can use outlook normally any ideas/fix?