khaled22

in the mean time keyscrambler updated to v.17 and seems to be working with BPP

@Marcoshow long does it take for the module to be release by "normal" server?

i dont know but thats what it happened.. changed to pre-release..saw an update either 17.5mb or 175, tested edge and chrome since firefox was already opened as i was using it. both browsers didnt crash and reverted back to normal releases. Then every website on firefox either was misbehaved or give certificate error. i thought maybe something from pre release cause it and add it again but problem continued with websites. waited some time and checked again,same problem. then decided to revert back to normal again and restarted firefox. Edit: Now everything seems to work fine without errors and thankfully i managed to recover the emails. AS for the BPP ill test again when its fully released on normal schedule

Thanks BUT you forgot to mention that this change will mess everything up! most of websites gave certificate error along with gmail. Now i have 2 emails locked for "too many attempts" and have to wait few hours to try again. and i hope i can login and not loose them!

Thank you for the update. Once i get it ill test and let you know

ok thanks

Thank you for your reply/update. Here are my options.profiling Is not activated

@Marcosany update?

ok ill keep it mind..but in previous version dont remember such conflict Its not safe to use keyscrambler or any kind of standalone antikeylogger?

so nothing will be fixed again?

made another test..instead of just disable keyscrambler i exited the app fully...banking browser was working.didnt crash (tested edge only at the moment)

disabled..not removed...the conflict is from installation/driver?

i disabled keyscrambler and still browsers crash. Each time i enable/disable banking do i have to do pc restart? Its my main pc and its not an easy task to restart every time an option changes. i have lot of tasks to do after each restart and i want to avoid it

i have keyscrambler

@Marcosnothing changed still crashing..other matter (outlook) still not fixed essp_logs.zip

another problem with v16. When banking browser is enabled/support all browsers, i tried all 3 browsers edge/firefox/chrome and once open in secure mode they all crash on single letter writing

UPDATE: still on 16.0.22 disabled outlook plugin.opened outlook and works. Re-enabled plugin. opened outlook..crashing

@Marcos hi i uninstalled in safe mode with eset tool. restarted normally checked outlook was working fine. Installed 16.0.22 canceled updates. and opened outlook again. working fine. Can i update to newer version now? at some point will be updated automatically and i prefer to do it now since i have time to open my apps as i want them

ok ill give it a try in few days hopefully. What happens about my key? Do i just add it once i reinstall and will be ok or i need to do anything first? how about uninstall? is there any tool that does the uninstall without problem later on?

where i can download older versions..and after i install it wont update again to v17?

i have these two #CASE_00425331 #00427179 if it helps

i already did but support was not actually helping. Was going back and forth sending all kind of files checking everything they asked for and yet they kept asking the same things. Even changed key from smart to EIs in case smart was the problem. Support didnt even bother to download the file from "wetransfer" since file-dump was big. I spent too much time with eset support to get nothing. EDIT: here is the case number #CASE_00425331 screens of wetransfer email notice of not downloaded

nothing is fixed yet

For the time being ill just disable plugin entirely and maybe check from time to time it it gets fixed. Support was no helpful going back and forth asking the same questions each time. Even send them all the details they asked for and yet they didnt even bother to download the file.

ok thanks ill check it and inform you