[Remote agent push fails on Windows and OS X]

Thanks for the reply. This was a stupid error on my part and I've made it to the next hurdle:

 

The agent install attempts to run, but then errors with "Package not found in repository". Indeed, the repository is empty. However, it is not intuitive how to populate the repository with agents, etc. Internet connection is fine on the server.

 

This is a default installation on a Windows 2012 R2 64-bit server.

[Remote agent push fails on Windows and OS X]

I've been through the checklists and troubleshooting guide and everything is configured accordingly.

 

When I try to push an agent (via Computers > Groups > Add new), nothing happens after I click 'OK' --there's no error, no progress indicator, nothing. I've waited quite some time and the only option is to click 'Cancel'.

 

I haven't been able to locate any logs or other information to determine what the problem is.

 

I get the same results for Mac or Windows clients whether I use name or IP.

 

Any assistance is appreciated.

[ESET client push fails to Windows and OS X]

I've installed the v.6 Demo and am attempting to get it running.

 

I'be been through the push agent troubleshooting doc and everything is in order -service running as Domain Admin, DNS working, shares accessible, firewall disabled on server, etc. etc.

 

I go to Computers > Groups > Lost & Found, click 'Add New...' and type the client name (mac or windows) or IP address, then '"+ Add Device', then 'Add'.  Nothing happens. After waiting forever, my only option is to click 'Cancel'

 

The console gives absolutely no feedback; no error message, no progress indicator, nothing.  What else can I check? I haven't figured out where the logs go to try to troubleshoot. Can anyone tell me where logs are located?

 

Thank you.