Vilca

Hello, I'm trying to do some things with dynamic group but I'm afraid I missed something. Two issues, the solution is similar but I'm afraid it's nor possible in the current ERA version. 1. group with Windows Client OS - without Windows Servers or any other Servers.I guess I need expression with two rules: OS name contains Windows OS name (not contains) Server But not contains is not an option. So I created group of Windows PC and inside this group I make another two for Windows Servers and Windows Clients. But how to do it without inheriting? 2. in the same way I would like to create group with PC without NOD Endpoint or outdated NOD endpoint because in both cases I want to run client task to install new version of NOD Endpoint. Only way is to create two groups? One for "No NOD" and second for "Outdated NOD"? These two groups in the two groups from the previous point... This will end with huge amount of groups. I hope I missed some sollution but after reading manuals and help pages I'm not close to better solution. Thank you for any advics. Martin

Hello Marcus, thank you for your answer. 1. I discover what you wrote but will be great to put this information in to the documentation or create KB "What to do if you want manage ESET 5.x with ERA 6" - create mirror on some server because HTTP proxy is not server old clients, you need to install ERA agent and so on... 2. I know about the lost and found group but I can't use it for two reasons. First is that I don't want to push ERA agent on all PCs in the lost and found group and the second is that's not possible to push the ERA agent on the large group. So I wanna create the dynamic group based on a static group but I didn't success. Again the documentation is very vague about dynamic group. I think the dynamic group is very powerful but without documentation is useless. For example I tried to create dynamic group base on the Status but is not possible to choose the "unmanaged" status in the dynamic group rules. So it's not possible to create a dynamic group with the PCs which don't have the ERA agent? ERA Agent is a must for membership in the dynamic group? If so, the documentation need some improvements. Thank you for your help Marcos Same problem here. One PC failed in one run but success in the next run.Same job, same PC, same domain... No reason for this fail. I think it's a performance problem but how to the performance tuning? No documentation about this nor about how the ERA serve hundreds of ERA agent installations.

Hello, I spent last weekend with upgrading ERA 5 to ERA 6. After two days at Sunday night I did my first agent and Antivirus push from ERA 6 and all looks fine. After few tests on five PCs I scheduled server and client jobs to deploy the Agent and Antivirus ones per day. On the first run nothing happened. With small amount of PCs it works fine but pushing agents on 100 PCs failed at all. I ran the agent deploy jobs again manually before few hours and it success approx on 5 PCs. That's better but really not fine. I don't have idea how to troubleshoot this. Many PCs already have ESET 5, pushing ERA agents failed but suddenly, after few runs of job, it's successfully installed on some PCs. ...on last run the agent is installed on two PCs from 80. I made no changes on all PCs so the error is somewhere else than on the PCs... I tried to generate the report about agent deployment in last 30 days but it cannot be export to some readable format. In ERA I can't filter the result of the reports. ERA tried to install ERA agent with SSH on the WIndows PCs and I don't want to go through all these records. ERA 5 is more comfortable is this way. What's wrong from my POV? Documentation is really vague as some said on this forum:no point about compatibility of ESET 5 with ERA 6 - what settings of ESET 5 I can setup in the ERA, how can I push it on the client and where I can find in ERA 6 the configuration for ESET 5 documentation for ERA 6 need to be linked on ESET security products 5 - how to create mirror, how to configure ESET 5 from ERA 6 and so on Under left click on PC in Computers section I can choose "new job". Will be better if I can choose from existing job and run it immediately.At this moment I can just configure new job. If I want to run existing job on some PC I must duplicate the job and change the scope of the job. It not ideal. Again the documentation. Dynamic group is great idea but no documentation for this. I want to create dynamic group which contain all computers without ERA agent. Can you help me with this? I can't use the static group "Computers" or "Lost and found". Will be great to have "ERA 6 Codebook" for dynamic groups and many and many examples. Agent deploy job - will be great to setup how it's run. I believe my problem with deployment is something about running parallel tasks but I didn't find how to setup how much parallel jobs I want to run. Will be nice to see in ERA how many PCs are in job, where the task is... Right now the ERA just want to run the job on all PCs at the same time? In the same way I cannot choose the way how the ERA agent is install on the PC and ERA trying SSH on the Windows... This wasting time and resources. point 3 is same for client tasks. I ran the Agent deploy job again and next 3 PCs appear in ERA.... it's in the pure AD environment with WIn7 and 8 with ESET 5. Can you help me how to troubleshoot this problem? When I reading the documentation I found this article hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3668 . I really want to hear that this is just for previous version and in the future ERA 6 will have more comfortable way for updating. Uninstall and reinstall of the ERA? New ERA agent deploy across whole network? You promised easier way of adminsitration.... I want to believe you're on the good way but this product is not prepare for use in production, sorry. Anyway I want to break the wall and have ERA 6 in out network. Thanks for any help advance.