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beancounter

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Posts posted by beancounter

  1. 21 hours ago, Marcos said:

    I'd recommend raising a support ticket via the built-in form. If I remember correctly, this behavior is caused by changes in Android 10.

    OK. Looking through the Android 10 settings on the Note 10+ I see that there are now a number of notification settings that weren't in Android 9. I am a bit surprised that there haven't been more comments about it. 

     

    EDIT: After a bit more research I discovered that Android 10 regards ESET App as a 'silent notification'

  2. You can also download ems.apk to a PC the file from the ESET download site. Then you can connect the tablet to a USB port on the PC and transfer ems.apk to the download directory. Open the directory on the tablet and selecting the ems.apk file will activate the installer. In any case, if the tablet isn't used for internet access then the need for malware protection pretty much goes away.

     

    Another approach would be to take the tablet to the nearest computer store and ask for a lesson in tablet use. In many ways a tablet is just like a smart phone.  

  3. I get the impression that ESET staff don't actually read this forum.

     

    ESET for mobile devices are separate products. I personally have a multi device licence with different licence codes for PC and mobile devices. For Android you can download the ems.apk file from the ESET download site or from the Google Play Store and, if you want to run it in premium mode you will have to purchase the appropriate licence

  4. I uninstalled ESET Mobile Security (Android 3.2.60.0-0) from  Samsung tablet, installed the play store version and activated it with my licence details OK. It says it is  version 3.3.4.0.

     

    I contacted ESET Australia support; they have never heard of version 3.3.4.0 and all their tablet/mobile devices are running version 3.2.60.0-0 without reporting that version 3.3.4.0 is available.

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