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RedDragon

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Posts posted by RedDragon

    ESET Protect can not load user groups from AD

    in ESET PROTECT On-prem (Remote Management)

    Posted

    Hi dears.

    We have this problem in many ESET Protect Consoles.

    Console will not load user groups from AD . Users and AD structures will load and sync but just user groups will not load with this error :

    Active directory browsing failed. Check input server parameters and AD availability.: Trace info: First attempt failed to get rootDSE: The server is not operational. Error code: 0x8007203a. Second attemp with anonymous bind failed to get rootDSE: The server is not operational. Error code: 0x8007203a

    LogCollector and videos is attached.

     

    Best regards.

     

    ADError.jpg

    ServerSettings.jpg

    Offline Repository Problem in Protect 9.1.1295.0

    in ESET PROTECT On-prem (Remote Management)

    Posted

    10 minutes ago, Marcos said:

    I'm not sure if this is the same issue as that reported by the OP.  Do you mean that you have set up the repository url to http but ESET PROTECT attempts to connect via https? Please open a support ticket so that the case is properly tracked.

    image.png

     

    yes . we enable trace logging and find out eset try to download files from https://ip:3128 ?! So repository will not load and show empty.

    This problem accured at new 9.1 console

    Overused license not blocked !

    in ESET Licensing for Business

    Posted

    9 hours ago, MichalJ said:

    Hello. In case you are the owner of the license, what you can do is to add your license to ESET Business Account (if it was added already, just login) and force the deactivation of all the seats, that you feel should not be using the license. 

    You can also contact ESET seller (partner who sold you the license) and request license credentials. Such over usage is not standard, and might indicate a leaked license. There are certain prevention mechanisms in place (depending on how long it is in such state). 

    Thank you dear@MichalJ ,

    I am a ESET Reseller in Middle East. one of our customers did not renew their genuine license and after investigation find that some fake company sell this license to them with very cheaper price.

    First we ask you to block this license and then want to know why that certain prevention mechanisms does not work in such these cases ?! they were using this license about 1 month !  Customers said " Why we must to pay ESET while fake and licked license will work probably with very low price ! " 

     

    ESET must correct block license mechanisms to protect it's partners and to respect genuine customers. We love ESET and do not want to be abused by fake resellers.

     

     

    JS/Agent.OZD found on my Wordpress installation

    in Malware Finding and Cleaning

    Posted

    We have the same problem in many Wordpress website .

    Domain : https://zalidairy.ir

    Detection : 

    Time;Scanner;Object type;Object;Detection;Action;User;Information;Hash;First seen here
    2021/10/03 11:51:22 ب.ظ;HTTP filter;file;https://zalidairy.ir/wp-content/plugins/js_composer/assets/js/vendors/woocommerce-add-to-cart.js?ver=6.7.0;JS/Agent.OZD trojan;connection terminated;Event occurred during an attempt to access the web by the application: C:\Program Files\Mozilla Firefox\firefox.exe (9D90FAA8197CACBBC70621FC6DD235043ECC3F43).;885A97E67D7D5911221C513DBB47352D3729A7C0;

     

    It seems that is false positive . if not how can we find the malicious js ? 
     

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