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Kudos
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3bdex gave kudos to Marcos in ESET Web Control
Then it could be a problem receiving DNS TXT responses. Carry on as follows:
- in the advanced setup -> Tools -> Diagnostics enable advanced network protection and advanced Web Control logging
- reproduce the issue
- disable logging
- collect logs with ESET Log Collector and provide the generated archive for perusal.
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3bdex gave kudos to schuetzdentalCB in ESET Web Control
Do you have SSL/TLS Filtering enabled? And on the same Policypage "add root cert to browser" - Function Enabled? I think ESET needs to work with its own browser cert to decrypt browsed https pages.