Dimosthenis

After ESET Protect Cloud update to version 5.4.7.1.

Hi Rob, This is not an On-Demand Vulnerability Scan but an On-Demand AV Scan. I think that we have to wait for an ESET Protect Cloud Console upgrade. Regards, Dimosthenis

I have already updated my clients to the latest version (11.1.2039.2) but i cannot find where I can set Scan On-Demand for Vulnerabilities. There is no any similar task under On-Demand Scan to Tasks under Client task. Can anyone help me? The console version is 5.9.3.1 Regards, Dimosthenis

The problem solved.

Delete both EFDEUpdateService.cfg EFDEUpdateService.log under C😕ProgramData\ESET\ESET Full Disk Encryption\Updater and the problem will be solved

I have created the zip file, to which email should I send it?

After updating ESET Full Disk Encryption 1.4.52.0 to ESET Full Disk Encryption 1.4.58.0 I get error "Recent update attempts failed".

Hi, I'm not able to protect the users in Cloud Office Security, When I select the users and then click on protect the status dosen't change and stay Unprotected. I have 12 licences unused and the tenant are connected. Thanks for your help, Dimosthenis

Hi to all, I try to make a "Send wake-up call" to any mobile device, and i always get the same message Failed to send Wake-up call to following clients. Device name: Device is not registered to ESET Push Notification Service. Latest version of ESMC and MDM are installed. Βecause it's a test lab environment all the firewall ports are open. Regards, Dimos