JozefG

@taquionbcn send it through private message

So these WMI errors are unrelated to the issue. Is your computer in domain? If yes are there some group policies set for blocking some local RPC communication? Also can you share screenshot of Windows security center? We also need Process Monitor log to check why it might be failing. Best would be if it was aligned with Advanced logging (same steps as before).

From provided logs I can tell that system returns us 0x80070005(ERROR_ACCESS_DENIED) on both Antivirus(ESET Security) and Firewall(ESET Firewall) providers. This is confirmed also by Windows Application Event log. Possibly interesting might be that in Windows Event log there are some WMI errors 0x80041010 Error Invalid class for our process. Can you please check WMI: press Windows + R and type WMIMGMT.MSC right click WMI Control (Local) and select Properties check if it connected successfully similar to image below, in case of errors please share the screenshot

It is enough to post them here.

Hi @taquionbcn, Your issue is that we are failing to update status due to some issue in system. Please follow these steps: - enable advanced logging under Help and support -> Details for customer care - wait few moments - disable logging - collect logs with ESET Log Collector and supply the generated archive.

In that case please run update and let the module to be downloaded. As name of this module suggests it is responsible with integration within Windows Security Center.

@Kirbo Can you please take a screenshot of modules? Make sure you have this one present in the list

Hello @Kirbo , Could you also post a screenshot of the issue? Could you also check ESET event log and check if there are some messages about failures with Windows Security Center? Thanks, Jozef