[Non-founctional]

Thank you marcos

I will check it and inform you about the result

[ICMP Hidden Channel]

Thank you marcos

I will check it

[ICMP Hidden Channel]

Hello 

I see some log in threads section.what is it?

i disable the notification from Firewall-->IDS but it shows again

What can i do for solving the Problem??

[Non-founctional]

Hello

someone can help me??

[Non-founctional]

Hello

Log file and screenshot attached

Thanks

eea_logs.zip

[Non-founctional]

Hello 

After installing eset endpoint antivirous some it's components got non founctional.i try reinstall srveral times but the problem not solved.

What can i do??

It happend on win 10 and win 7

[client task not showed on esmc]

Hello

What kind of  information you want.tell me and i will send you soon.

 

Thanks

[report on clients]

hello

Thank you MichalJ,make this topic as solved

[client task not showed on esmc]

Hello

nobody can help me!!

[report on clients]

Hello 

I wanna know that there any report for this job(show which one have eset endpoint or not or which one have agent or not)

I have found something like that in fillter option but in report no

Thanks for your reply

 

[client task not showed on esmc]

Hello

Version 6.5

[client task not showed on esmc]

Thanks for your reply

after upgrading Eset management console to version 7 suddenly all of my tasks disappear .new tasks get disappeared too. 

 

Thanks

[report on clients]

Hello

are there any reports that show which product (agent or endpoint) install on clients??/

 

Thanks

[client task not showed on esmc]

Hello 

after creating a task like "product activation" the task not showed  .

Esmc version is 7

what i can do??

[Upgrading endpoint 5 to 7]

Thanks for your reply

I Read this kb but i confined.

what i understood is that .we should first install esmc on new server and after that using migration tool for export and import setting on new server.then on clients(endpoint version 5 ) install  agent because of our clients connect to new server. according to what you said "Upgrade is supported, however, I'd recommend uninstalling v5 first so that you install v7 with default settings" first uninstall endpoint version 5 then install endpoint version 7

that is correct

[Upgrading endpoint 5 to 7]

Thanks marcos

another question ,I confused of migrating administration console version  5 to console 7. directly upgrading possible??or clean installation recommended??

 

thanks

[Upgrading endpoint 5 to 7]

Hello

i have question about upgrading Endpoint version 5 to endpoint version 7.is it possible upgrading (installing version 7 directly on a client that has endpoint version 5)?? or first uninstall endpoint version 5 and then install  Version 7

 

Thanks

[ransomware attack]

hello Marcos

eset log and some encrypted files attached.

password for Esetlogs.rar : infected

Thanks

essp_logs.zip EsetLogs.rar

[ransomware attack]

thanks for your reply

[ransomware attack]

Hello

some of my servers encrypted by a ransomware .it`s extension is banta.

are there any decryption tools ???

 

some infected files and the encrypt-or exe attached

eset logs attached too

 

pass :infected 

EsetLogs.rar

[DyePack Malware]

Hello 

Thanks for your answer.

best regards

[DyePack Malware]

Hello

i wanna to know about Dye pack malware.there is any solution for this apt38 malware

url for description of Dye pack : https://brica.de/alerts/alert/public/1232042/malware-used-by-apt38/

 

best regards

[cant be found the ERA server Page]

On 10/1/2018 at 3:41 PM, MartinK said:

Could you please verify you have at least Java 8 installed? This is new requirement of ESMC v7 and might result in this behavior.

all requirement of ESMC 7 installed correctly.and successfully prompt shown.finally i found that some important ports of eset console like 8080 443 ... used by another application.? 

[cant be found the ERA server Page]

Thanks for Reply

Yes I am sure. I worked on The problem and used some solutions that eset online help offered.finally the problem solved.?

 

[cant be found the ERA server Page]

Hi Guys

affter installing ERA 7 successfully I cant Open the console (https:10.1.1.2/era) it says that the page cant found.

what can i do??

I did some solutions but it did not work(such as change default port from 443 to 5051 then restart the tomcat service then uninstall tomcat and reinstall)