BrentMc

Don't you think one of those scans would have turned up something if I had installed the dangerous version of CCleaner?

Thank you. As I removed CCleaner there is not a registry entry for piriform under software in the hkey local machine tab as shown in the link you sent me.

I have used CCleaner for years and often update it even thought I usually don't notice a change. I do not know if I installed this version. I went ahead and uninstalled it right away. I ran a scan with Eset, MalwareBytes and SuperAntiSpyWare and didn't find a thing. Do you think I am uninfected? I do not want to plug in my external HDD's until I am reasonably sure. Thank your for any help or advice you can give me.

Hello, I am a member of Crunch Fitness Gym. I just tried their WiFi for members and it uses their app to log you in. ESET mobile security says it is an unsecure connection. I think it just doesn't recognize the app signing me in as security and expects a WiFi password. I think I may have to take my ESET password to the gym to override it or allow the network. I have emailed them to ask more about their WiFi security, but I want to know I am secure at the gym because the apps I will be using require my passwords to things like email and eBay. If they have an app that requires your gym username and password do you think it is safe to tell ESET MS to allow it? Is there a way to tell ESET that this network is secure, but it just uses an app it doesn't know about?

I think I have the same problem you had. On another computer I have Windows XP and eset smart security 6. I set up anti-theft and it added the account "John." When I turned it on yesterday there was another account named "lovilmqpi." I assumed it was mal-ware. I did an in-depth scan of the computer with eset including the boot sector and memory options and it didn't find anything. I updated malwarebytes and spybot search and destroy, rebooted into safe-mode and ran full scans of both. Niether of them found a thing. I contacted eset and they told me that this was the phantom account. I told them I already knew about the "John" account when I set-up anti-theft. They said it was a know issue and will be resolved in version 7. I am not so sure. I think that they think I am just confused about the "John" account. If this was created by eset, why did it just appear and not when I set-up anti-theft? What would cause eset to create another account with a seemingly randomly series of letters for a name? I think the "lovilmqpi" account was created by mal-ware. I have deleted it, but it comes back with the same name. The most recent time it chose a different picture. ||MadMan|| if you ever log in and see this what did you find out? Did you reformat?