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Viatcheclav Bukas

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Posts posted by Viatcheclav Bukas

  1. Windows 7 Ultimate x64, ESET Endpoint Security 9.0.2032.6.

    I tried to create firewall rules according to this article - https://support.eset.com/en/kb6132-configure-firewall-rules-for-eset-endpoint-security-to-protect-against-ransomware
    After creating the first five rules on the list, access to the Internet completely disappeared. The firewall blocked all applications from accessing the network in accordance with the rules for wscript.exe and cscript.exe. Previously written and saved HIPS rules according to this article - https://support.eset.com/en/kb6119-configure-hips-rules-for-eset-business-products-to-protect-against-ransomware
    There were no problems before the firewall rules were applied. Restarting the computer didn't help.
    Tell me, please - what is my mistake? Thank you for your help

  2. I don't even know if this is unfortunately or fortunately, but after installing EIS 15.0.18, the problem could not be perceived, no matter how hard I tried. The protected browser is launched both from the shortcut and from the program window. Also, redirection works correctly when you open a page with payments. The "Protect all browsers" setting is working. It is important to note that the setup process successfully imported settings from the previous EES version 8.1.2037. Therefore, to be honest, I don’t know what to do next. But using the home version on a work computer is wrong.
    Log archive in attachment

    eis_logs.zip

  3. 17 hours ago, constexpr said:
    1. Atomic Alarm Clock, EveryLang - I don't believe that this may be problematic, but nothing is normal there, so who know ...

    Stopped the work of these programs - the protected browser does not start. Gentlemen, developers, look for a problem on your side. I'll try to reinstall EES cleanly

  4. 2 hours ago, constexpr said:

    I'm not sure, if you can upgrade to Endpoint v9.

    No, I definitely will not do this - sorry, but I try not to deal with beta-versions of programs unnecessarily

    2 hours ago, constexpr said:

    you can still try, if Secure Browser works from IE/Edge or Chrome:

    • when you change default browser to other supported and run Secure Browser from shortcut, or
    • when you open IB link of any bank page in this browser, you should be redirected to Secure Browser.

    Using Internet Explorer as the default browser does nothing. The only difference is that launching a protected browser in this case does not cause an error message to appear, only an entry appears in the EES event log.
     

    In both cases - when starting from a shortcut ("C:\Program Files\ESET\ESET Security\ecmd.exe" /startprotectedbrowser) or from the Program Service window - the error is the same

    2 hours ago, constexpr said:

    At least we can identify, if problem is with all browsers, or it's FF specifics. Also, you use 32bit Firefox on 64bit system. Try to install 64bit Firefox and check, if problem is the same

    I don't even want to comment on this...

    2 hours ago, constexpr said:

    In procmon log is visible, that between Firefox success load and unexpected terminate, there was active several processes:

    1. Atomic Alarm Clock, EveryLang - I don't believe that this may be problematic, but nothing is normal there, so who know ...

    These programs have been installed and work without changing versions for a very long time. Do you want to check the launch of the protected browser when they are stopped? I'm pretty sure it won't have any effect...

  5. Unfortunately, your recommendations did not help at all. The NetLimiter and XFast LAN programs were removed and the computer rebooted. Before starting Protected Browser, the AdGuard service was stopped, that is, in fact, it did not work. However, an attempt to launch a protected browser caused the same errors that are described in my first message. If you need to collect logs - ask.
    Thanks for the help

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