Viatcheclav Bukas
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Everything posted by Viatcheclav Bukas
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cannot update the virus pattern
Viatcheclav Bukas replied to mikechan's topic in ESET Endpoint Products
I'm following up on that theme - https://forum.eset.com/announcement/22-modules-non-functional-on-windows-server-2012-after-the-last-update/ It's not just about the aforementioned Windows Server 2012, Windows 8.1 and Windows 7. Modules are also not updated on the Windows 10 Pro 22H2, ESET Endpoint Security 10.1.2058. Test update enabled, the current version of the detection module 28231P -
Is this update available exclusively as a hotfix? Or will it be possible to download a separate distribution? Thank you for your reply
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Memory Usage
Viatcheclav Bukas replied to Purpleroses's topic in ESET Internet Security & ESET Smart Security Premium
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Windows 7 Ultimate x64, ESET Endpoint Security 9.0.2032.6. I tried to create firewall rules according to this article - https://support.eset.com/en/kb6132-configure-firewall-rules-for-eset-endpoint-security-to-protect-against-ransomware After creating the first five rules on the list, access to the Internet completely disappeared. The firewall blocked all applications from accessing the network in accordance with the rules for wscript.exe and cscript.exe. Previously written and saved HIPS rules according to this article - https://support.eset.com/en/kb6119-configure-hips-rules-for-eset-business-products-to-protect-against-ransomware There were no problems before the firewall rules were applied. Restarting the computer didn't help. Tell me, please - what is my mistake? Thank you for your help
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Secure Browser not opening for set up addresses
Viatcheclav Bukas replied to Small Dusty's topic in ESET Endpoint Products
hxxp://images.vfl.ru/ii/1640135876/7b286c3f/37210386.png -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Gentlemen, developers, I congratulate you on the excellent work done. After updating the protected browser plug-in to version 1249 (12/10/2021), the protected browser starts without errors. Also, redirection works unmistakably when you open a page with Internet banking. Just in case - log archive in attachment. Thank you for your help ees_logs.zip -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Suspicious silence... Does it take that long to analyze the logs? It is also strange that no fixes were made to the ninth version that affect the described errors... -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Log archive in attachment ees_logs.zip -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Installed EES 9.0.2032. The problem still exists... -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
As a result of removing EIS 15.0.18 and installing EES 8.1.2037, we ended up where we started. Protected browser does not start with the same errors as in the first message. I hope you will not send me to the second round of experiments ... But I would like to solve the problem... -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
I don't even know if this is unfortunately or fortunately, but after installing EIS 15.0.18, the problem could not be perceived, no matter how hard I tried. The protected browser is launched both from the shortcut and from the program window. Also, redirection works correctly when you open a page with payments. The "Protect all browsers" setting is working. It is important to note that the setup process successfully imported settings from the previous EES version 8.1.2037. Therefore, to be honest, I don’t know what to do next. But using the home version on a work computer is wrong. Log archive in attachment eis_logs.zip -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Sorry, you were right ... Please wait until the end of the week -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Okay, if you are willing to wait until the end of the week, I will try to do what you ask -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Both options are unacceptable. The first - I try not to use test versions of programs, the second - as you can see, the 15th version also has problems: ESET Security page no longer shows when logging into banking -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Stopped the work of these programs - the protected browser does not start. Gentlemen, developers, look for a problem on your side. I'll try to reinstall EES cleanly -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
No, I definitely will not do this - sorry, but I try not to deal with beta-versions of programs unnecessarily Using Internet Explorer as the default browser does nothing. The only difference is that launching a protected browser in this case does not cause an error message to appear, only an entry appears in the EES event log. In both cases - when starting from a shortcut ("C:\Program Files\ESET\ESET Security\ecmd.exe" /startprotectedbrowser) or from the Program Service window - the error is the same I don't even want to comment on this... These programs have been installed and work without changing versions for a very long time. Do you want to check the launch of the protected browser when they are stopped? I'm pretty sure it won't have any effect... -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Another thing to add.The previous version of the protected browser 1242 (20211104), from which the troubles began... -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Unfortunately, your recommendations did not help at all. The NetLimiter and XFast LAN programs were removed and the computer rebooted. Before starting Protected Browser, the AdGuard service was stopped, that is, in fact, it did not work. However, an attempt to launch a protected browser caused the same errors that are described in my first message. If you need to collect logs - ask. Thanks for the help -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
I didn't quite understand what it was for... Log file created with a Procmon in attachment Logfile.zip -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Good evening! Collected logs on recommendation in PM. Log archive in attachment ees_logs.zip -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Good. Then please describe in detail the sequence of my actions when collecting logs -
Protected browser launch error
Viatcheclav Bukas replied to Viatcheclav Bukas's topic in ESET Endpoint Products
Extended logging was enabled at the time of collection. Launched alternately default browser, then a protected browser. The latter, as expected, did not start, with the same errors I gave above. Log archive in attachment ees_logs.rar