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Yes its on Smart Mode. Okay thanks i will try that

Hi, we have HIPS activated in Eset Antivirus Endpoint with Best Practices Ransomware. Now the Client's Endpoint wants to know if Google Chrome Extension is allowed to delete a Registry File? hxxp://saved.im/mtg4ndayadln/nameimage001.jpg Should i allow or deny that one? I think it tries to change Proxy settings? Its the "File Explorer" Extension which tries to do that. How can i change my settings to deny or allow that to Google Chrome? I dont want to manually accept or deny that HIPS question on every client by myself.

hey, i think that was my Problem...i installed Security instead of Antivirus on those Clients....License is saying Antivirus...not Security...sorry

The only thing i did, was upgrading ERA to 6.4 through a Task. - But i did not changed anything at my Policys. I did not read about that before ??

Here is a Image of a "NOT" Updated Client Endpoint Software. Are those Informations right? Theres nothing like about/modules/config support module on my clients software... hxxp://saved.im/mtc4mdazczz5/bildschirmfoto2016-09-12um173427.png What do you mean with old policys? I upgraded the whole ERA Server to 6.4 and yes i did not deleted my policys which i created before that upgrade. ??? do i need to create them new? i have a lot of policys

And its NOT possible to activate a Client through the Security Admin Windows in Endpoint. It says that there is no Account for my E-Mail Adresse...but if i Login to my ELA Account, im able to login and see my License and PC's.... Errorcode ACT.8

It think so, yes. it deactivated itself automatically on every of my the test clients.

Hey, i just updated 3 Computers through ERA Client-Task to the newset 6.4.2014.2 Version of Endpoint Security. But a new created Activation Task isn't working.It fails on all of the 3 Systems. After some reboots i updated Agent Service through a Client-Task but still the same Problem. The Endpoint Software updated successfully on the Client Machines but it is marked as "failed" in the Client-Task Report... Isn't 6.4.2014.2 a stable Version? There is no errorlog in the Events-Logfile of Endpoint so i have no idea why it isnt activating it again... ERA-Server is already updated to the newest Version!! Please help me

hey, i dont think that someone deactivated them. i already tried to reactivate them but it isnt working. manual activation isn't working too. - i can activate endpoint clients but im unable to activate filesecurity clients. - but the license is the same. ..

???

Hi, some of my Clients deactivated itself without doing anything...It's Endpoint Clients and FileSecurity Clients. And i can't re-activate them?? What could i check to resolve this problem?? thanks

okay its working now. created a offline license key, activated it and after that it directly started to update filesecurity...connected to my ERA Server...WTF ?

If i use my License (which i found now) it gives me ERROR ECP.4099 Proxy is 100% working and configured correct in File Security. If i put in the ProxyServer in Internet Explorer im able to Visit the edf.eset Site...

Found something in the Logfile: Warning: Thread 1074 Module Library + EVSA Connector was lot loaded Warning Thread 1074 "" +ESLConnector was not loaded ???

i already thought about this method. but i really have no idea where to get that license code at the moment we are using a trial license for our company. i only have the public id.

Hi, I'm Unable to activate FileSecurity but Endpoint Clients with Proxy & Agent Policys are able to get activated at ERA Admin Panel. I really have no Idea what this could be? Its a Windows 2008 R2 Server with FileSecurity x64 and Agent x64 installed. And in the same Network as the Endpoint Clients. I gave the FileSecurity Group the correct Agent Proxy and Agent Configs...and the HTTP Proxy in the File Security Policy for updates. I also have FileSecurity connected directly to the Internet. They are able to activate at the ERA Server... what can i do? thankss

@MichaJ i sent you a PM

I was able to activate some of my local Clients. - I forgot to add the proxy policy - not not all of them are able to activate. but they all grabbed my new policys. any ideas ?

hi, thanks to both of you. I will try that tomorrow at work. and let you know if it worked.

Hey, i have problems with activating Endpoint Software (Windows 7 x64) - I configured the correct IP in the Agent Policy + Proxy Settings in Endpoint Policy ( 172.16.20.250 Port 3128 ) - If i click on "update" on one of my clients it connects to my proxy and is able to check if there is a newer version. i can also send reboot or "smart scan task" to the clients but i cant activate them. - im getting "eset error code ecp 4099" - i know its something with my connection through the proxy because my clients arent directly connected to the internet. the ERA Software is running under VMWare Workstation with deactivated Firewall. does anybody know what i could check? errorlog isnt showing any real error....funny thing is, sometimes it is able to activate some pc's....i have no idea what to do.

Okay. Thanks for your reply

Ah okay thank you!! Will there be any Updates for more Functions in the near-Future?

Hi, i just set up my MDM and its working finde with Android. I also can Add iOS Devices (for example Iphone6) i was able to send activation task and it was successfull. but if i now try to send it a Message with a Task. It fails with Error: "Failed" GPS Location Task isnt working too. I have no idea why. Can you help me out? Already restartet the device... And for understanding: There isnt any Endpoint Security Software for Apple Smartphones right? I only can "if its working" send messages, gps, and restrict some features? OS VERSION 9.2.1 OS NAME iOS