SPS Lubo 0 Posted September 6 Share Posted September 6 Hello We currently have a problem with pusshing installation from Eset Protect to a workstation in the network. The new upgrade 11.1.2039.2 gives me an error in Eset Protect that the task failed. When I manually create an installer and won't install it localy agent is installed (upgraded) but the ESET product declares an error Error Code WIN. 1603. We currently have the installed version: ESET Endpoint Antivirus 10.0.2045.0 Agent: 9.0.1141.0 We are upgrading to: ESET Endpoint Antivirus 11.1.2039.2 Agent: 10.1.1292.0 I also checked status.html and the workstation communicates correctly with our Protect server in the network. No red flags there. Could this be a problem with the Windows 10 Pro 1909 image? That is currently on the machine and is not up to date? I can provide a log from the station that I made with Esetlogcollector. Thank you Lubomir Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted September 6 Administrators Share Posted September 6 Please note that Endpoint v11 requires Windows 10 22H2: https://support-eol.eset.com/en/policy_business/os_support_charts.html Windows 10 Support Chart Endpoint Version 11.x 10.x 9.x 8.x Release Date November 28, 2023 November 24, 2022 November 30, 2021 December 9, 2020 Backward Compatibility* 30 months 30 months 30 months 30 months Forward Compatibility** While in Full Support (Applicable for the latest product version only) While in Full Support (Applicable for the latest product version only) Currently in Limited Support (It might work, but it is not guaranteed) Currently in Limited Support (It might work, but it is not guaranteed) 1507 X X X X 1511 X X X X 1607 X X X X 1703 X X X X 1709 X X X X 1803 X X X ✔ 1809 X X X ✔ 19H1 (18362) X X ✔ ✔ 19H2 (18363) X X ✔ ✔ 20H1 (19041) X ✔ ✔ ✔ 20H2 (19042) X ✔ ✔ ✔ 21H1 (19043) X ✔ ✔ ✔ 21H2 (19044) X ✔ ✔ ✔ 22H2 (19045) ✔ ✔ ✔ ✔ * Backward Compatibility - When an ESET product version is released, ESET guarantees compatibility of earlier operating system versions released within a specified period into the past. For example, Endpoint Version 8.x released during December 2020 is compatible with Windows 10 versions released up to 30 months earlier (June 2018) or since Windows 10 version 1803. ** Forward Compatibility - ESET guarantees compatibility of future operating system versions with the latest ESET product versions. For example, Endpoint Version 7.3 is compatible with Windows 10 version 20H2. In the future we strongly recommend using an auto-update policy instead of pushing a new version via a software install task: Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.