Jump to content

saintsuperb

Members
  • Posts

    11
  • Joined

  • Last visited

Posts posted by saintsuperb

  1. wow! what a novel idea! I don't know how to explain it but i saved an export file from my other computer to a jump drive and then I was able to import the settings from the other computer to the one i was not able to import to. Thank you for this. At least i know i am able to restore settings in this way but still clueless as to why I can't do it with export files created on that computer. Thanks for this idea though. I will use it!

  2. In the past i have exported my settings to an external drive to a folder dedicated to my Eset exports. When this problem arose i considered the very same thing you mention. I then tried exporting to a folder created on the OS boot drive and had the very same problem. Eset representative collected log files and said they would investigate but had no estimation of when I would receive the results

  3. 1579134963_esetexportfailed.JPG.0287ae0292024017c1e3275275172fe2.JPGI have uninstalled Eset Security 13.0.22.0 and reinstalled, and also uninstalled using their tool in safe mode and reinstalled but i still have this issue. I can successfully export my settings to an xml file but when i try to import the settings i have exported i get this message in red letters:  "the operation has failed". I am at a loss on how to correct this as i have the same version of Eset on another computer (both are Windows 7 computers) and I have no issue on the other computer. Eset even took control of my computer to see the problem and were unable to come up with a solution. Anyone ever encountered this problem before?

     

    Many thanks!

×
×
  • Create New...