Since yesterday the ESET Parental Control App on my Android smartphone does not accept the password anymore when I try to change the settings or temporary deactivate it.
The same password is working on the web portal https://home.eset.com/ or https://parentalcontrol.eset.com/profile
The app seems to communicate correctly with the servers because it's still possible to add minutes when the allowed time expires.
I cannot reinstall the app for the same reason, I need to insert the password that is not accepted.
It seems online account and the app are not in sync anymore for some reason, is there any way to re-sync them?
thanks