Mario Rosito

I bought the 2 licenses on the ESET website, but I can't find an email, chat or contact number, that's why I wrote here because my seller is ESET

The activation of ID 3A9-44T-KRB WAS RECEIVED IN THE EMAIL mixxxxxxto@yahoo.com, on the same day of purchase. The problem I am reporting is that we did not receive the second email with the other activation, I am missing an email with the second purchase. I am attaching a pdf where you can see that ESET Internet Security is expiring, and I only have 1 of 2 recently purchased subscriptions enabled. This is because the second email with the other activation was not received. By the way, we wanted to renew the same subscription, we did not want 2 new ones, but their platform did not allow us to do so. Suscripciones.pdf

I bought 2 licenses for 5 devices each, but we only received 1 email with a subscription for 5, I need to receive the second one, and I bought it online at ESET, that's why I'm writing to you but no one can help me.

The email you indicate is correct, when I enter ESET HOME with that email, 2 subscriptions appear, one is about to expire and that was the reason they were renewed, but the current ID 3A9-44T-KRB only gave me access to 5 devices, and the purchase was made for 10 devices. Antivirus 2024.pdf

Thanks, I have two IDs currently, the first expires in a couple of days, 3AC-SRC-KRA; The id 3A9-44T-KRB is from the recent purchase, but my requirement is that I bought two subscriptions for 1 year and for 5 devices each and I only received an email with the subscription of the second ID that I sent you. The registered email address for the purchase is: miXXXXXXto@yahoo.com, my email address is emXXXXXXXXXXXsdc@outlook.com and I am the management assistant.

Hola, he comprado 2 suscripciones para 5 equipos cada una, pero solo recibí 1 correo con 1 suscripción, por favor indicarme a donde puedo apoyarme, me urge activar la segunda suscripción. Machine translation: I have purchased 2 subscriptions for 5 devices each, but I only received 1 email with 1 subscription, please tell me where I can get support, I urgently need to activate the second subscription.