mcosso

Good morning guys. That's it. That's the question. I want to know if I can add hashes, URLs or IPs in ESET Protect to be blocked in all the endpoints when detected. Regards.

Hi team, good afternoon! I'm trying to understand better this solution, and I'm having 2 specific questions. 1- Can I modify the policy por only one user? For example, an executive wants to access to certain website, but I don't want to create a whole new policy for him, nor create an exclusion for all the computers responding to this policy. May I modify only the policy hitting HIS computer? 2- How can I "clean" alerts that have already been solved? For example, there's an endpoint which is connected to the server and whatnot, but the console shows that there's no connection since like 2 weeks ago. How can I mark this as solved? Thanks in advance, and regards!

Hi people, good morning! I recently entered to a new job and we user ESET solutions in here. In my prior job we used Trend Micro and all this is really new to me. Althought I'm getting used to this console, I have two really BIG problems. I don't know WHAT products we own, all I see when I enter to the console is, on the top-left corner, "ESET Protect". Also, when I go to Help > About I can see this information: ESET PROTECT (Server), Version 10.0 (10.0.2133.0) - ESET PROTECT (Web Console), Version 10.0 (10.0.132.0). The problem is that, I think, this is only a central management console, and no the product itself. The second problem is a direct consequence of the first one, and it's that I'm not able to look for useful KBs to solve my doubts. For example, I want to block an IP sending malicious mail traffic, but I can't find it on the console, nor find a KB to explain how to do this. I hope that my post is clear, and if you have further questions, I'm available. Best regards!