Running ESET Protect on-prem v11.0
Two PCs are showing in the dashboard with an alert - the warning message is "Device is using a failover connection". The proxy settings in the PC with the alert look identical to those on PCs without the alert.
Checking the logs directory on a PC with the alert :
status.html shows all OK
trace.log show the following errors repeated many times:
2024-01-04 13:04:58 Error: CReplicationModule [Thread 2f84]: InitializeConnection: Replication connection problem: failed to connect to all addresses (code: 14) for request Era.Common.Services.Replication.GetStaticObjectsRequest (id: 5ed0c64b-b240-4ae3-b600-92947d9774ed) on connection to 'host: "192.168.5.12" port: 3128'
2024-01-04 13:04:58 Warning: CReplicationModule [Thread 2f84]: InitializeConnection: Not possible to establish any connection (Attempts: 1) [RequestId: 5ed0c64b-b240-4ae3-b600-92947d9774ed]
I've checked that 192.168.5.12 (the Protect server) is accessible on port 3128 and it is reachable.
I've tried re-installing the management agent.
Any ideas what else to try?
