Jump to content

galaxykiss

Members
  • Posts

    32
  • Joined

  • Last visited

  • Days Won

    1

Posts posted by galaxykiss

  1. Please report such bank sites to your local ESET's distributor who will pass them further to competent staff. I'd appreciate if you could post an example here so that I can check it out first.

     

    I don't think local distributor is still fully fucntional as they should have done this job for a long time ago.

     

    Please find below url samples:

    China Construction Bank: hxxp://www.ccb.com/cn/home/index.html

    Bank of China: hxxp://www.boc.cn/

     

    If I can find a way to collect these url for you, I am willing to do so without payment. I just want us have same level of protection.

  2. I am living in China and visiting Chinese online banking page very often. But I haven't seen the  "bank & payment protection" working for once.

     

    I try to visit American Express. And then the "bank & payment protection" works perfectly. I wish I could have a way to provide some Chinese online banking url for ESET.

     

    Please let us have a same safer technology.

  3. Hello.

     

    I'm using ESS 9.0.318.0 with Windows 10 Professional.

     

    I sometimes download some RAR packages with threats by Microsoft Edge Browser. Those threats are going through my Browser without any warning by ESS.

     

    The alert windows by ESS only can be shown when I use the context menu to scan the package.

     

    I think the warning signals from ESS should also be shown when I download it via the Browser.

     

    Please improve it.

     

    Best regards.

     

    Galaxy

  4. I am using a Lenovo Miix 2-8, a device with an 8-inch touch screen.

     

    I am engaging a poor user experience with ESS on this device.

     

    ESET will check virus database automatically during the screen is on and off. When the screen go dack for few minutes, it turns into sleep mode as Windows8 default setting, ESET can still check for the update.

     

    BUT RECEIVE NO UPDATE BECAUSE NO INTERNET CONNECTIONS. THERE ARE OVER 10 ESET'S NOTIFICATIONS ON THE RIGHT BOTTOM CORNER OF THE SCREEN.

     

    It is really hard to closed these popups by using touch screen because it is so small, no matter in an 8-inch or 11-inch device.

     

    Also all these NOTIFICATIONS will move frequently when the screen rotates and it won't move back to previous position when the rotation status is changed. It is a little bit annoying.

     

    Also the setting bottom is too small to touch in the touch screen.

     

    Please do consider make some improvement for touch device. Thank you.

  5. I download the latest ess 8 from ESET official website and start installing it.

     

    It turns out to be an old version and it needs me to download the update. OK. Then I update.

     

    But when the pre-install update download finished, its version is as same as the version that I download from ESET website.

     

    Why it tells me to wait such long time to download? What's new? Why ESET's people don't update the files on there website?

     

     

    post-896-0-31178100-1413960638_thumb.jpg

  6. It is important to list files that couldn't be scanned likely due to being locked. If malware locks its malicious files, it'd be easy for it to hide unnoticed at all. However, you can apply a filter and filter out these warnings if you want.

     

     

     

    The version 2.7 is much more simple and useful. It only showed the critical warning info in the log, such as trojan files.

    This is not true, all versions from v1 up to now have shown warnings about locked files by default. What's more, v1 and v2 didn't support log filters.

    Thank you for the reply. Maybe I forget something.

    But my suggestion is to put the highest alert at the very glance place. for now, if it says there's a threat, I need to run the filter. that is a few-more-steps option. I just want to make things more simple.

  7. Hi,

     

    I receive tons of blue warning information when I running a scan without any filter. If I need to read the critical info I need to run filter every time I scan my PC.

    post-896-0-84849600-1408335617_thumb.jpg

    I suggest eset shall not display such information any more. The version 2.7 is much more simple and useful. It only showed the critical warning info in the log, such as trojan files.

     

    Can you please improve this in version 8?

     

    Thank you and best regards.

     

    Galaxy

  8. Information from LiveGrid might be misleading in case of malware as they would show for the process malware is injected in, ie. not for the malware itself. That said, a user would see ESET recommending them to allow the action based on the data from LiveGrid but in fact they'd allow malware to perform its action.

    I believe this is also a good way to push you guys to improve the Livegrid.

  9. Hello,

    In a nutshell, the "access denied" message means the page was blocked based on it's URL, IP address, ASN (etc.) for hosting content deemed a threat, and access to that page was blocked. The "threat detected" message means that content was found on the URL page that was blocked because it was deemed a threat.

    Regards,

    Aryeh Goretsky

    actually, they are not nutshell. they are all existing in a page of the broswer when enabling the active mode and using the broswer to download the virus.

  10. Hello.

     

    If ESET detect any threat, there will be a pop-up on the right top side of the screen, which is a feature in Windows 8.

     

    Example:

    post-896-0-38016800-1375243190_thumb.png

     

    Sometimes, the information is too long to show themselves all. We need to know all information in this pop-up.

     

    If the user click this pop-up, ESET will show its "Home" page on the software. I believe this is somehow useless.

     

    BUT, if ESET can show the "Log File" page with "Detected threat". This will be much beter. Now we can have full information.

×
×
  • Create New...