Hello
Since my users updated to Ventura 13, the agent stopped to see them in Protect cloud
I can see their last connection via the business account dashboard but on the Protect cloud dashboard I see the attached image.
The two in green are the one where I reinstalled ESET and/or reinstalled the agent via command line. but after a day the system doesn't detect them
Reinstalling the agent I followed this link : https://help.eset.com/protect_cloud/en-US/local_deployment_agent_macos.html
it was working 1-2 days then not anymore.
Does anyone have the same issue? fixed it?
This is not easy as some user are remote. I know they are still protected but ESET Protect cloud think they are not up to date when they are.
Thanks for your help.
