OmegaDC

Thank you very much for the reply here Marco's it seems the issue is that it is incorrectly assigning the Computers to the wrong License pool. we have our own Patch management license within the same Portal which is now showing as oversubscribed at 27/3 licenses used. Were as the Product and License selected in the Patch management setup Wizard is 100% the other customers license which is still showing as 0/47 used. Not sure where I am going wrong here, But I have reached out to Support and will browse the forums looking for a clue in the Interim.

We have recently signed up as an MSP and rolled out ESET PROTECT Complete and I am getting this error across all 48 machines. cant seem to find any guidance on how to fix it currently. It works for our own company with the Elite license no problem. exact same setup used. but every machine the feature is enabled on for the Complete license just flags 2 errors. ESET Vulnerability management is non-functional & ESET Patch management is non-functional error description reads "Vulnerability/Patch management encountered some errors and is currently not functional"