Grzegorz M

Unfortunately, it looks like different issue than mine

Not really, I have it installed on Debian 12, which is "not supported" by ESET Protect Server - and this was ruled as potential cause of failing agent installation on macos. That's why I'm asking you about this. It looks like certificate used by agent, generated with Eset Server 10.1 on Debian 12 is somehow invalid for MacOS. I have no idea why, I've contacted support and they weren't able to help me with this.

Yeah, but the agent connects to the server - do you know which OS is installed on this server?

@avielc No, I didn't. Which system do you have server installed on?

Thank you @Marcos, I'll do that.

Hello, We have purchased ESET Protect Entry. On local console I have generated installer for MacOS. Accordingly to documentation, I am running command `sudo bash PROTECTAgentInstaller.sh`, but I got unknown error: ESET Management Agent live installer script. Copyright © 1992-2023 ESET, spol. s r.o. - All rights reserved. * Hostname: ***** * Port: **** * Installer: hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v10/10.1.3264.0/agent_macosx_x86_64.dmg Downloading installer image 'hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v10/10.1.3264.0/agent_macosx_x86_64.dmg': % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 94.9M 100 94.9M 0 0 19.9M 0 0:00:04 0:00:04 --:--:-- 20.7M Checking integrity of downloaded package /tmp/EraAgentOnlineInstaller.qjFQJsyy/agent_macosx_x86_64.dmg: OK Mounting image '/tmp/EraAgentOnlineInstaller.qjFQJsyy/agent_macosx_x86_64.dmg': Obliczam sumę kontrolną Protective Master Boot Record (MBR : 0)… Protective Master Boot Record (MBR :: zweryfikowane CRC32 $C5E51262 Obliczam sumę kontrolną GPT Header (Primary GPT Header : 1)… GPT Header (Primary GPT Header : 1): zweryfikowane CRC32 $D42E95BB Obliczam sumę kontrolną GPT Partition Data (Primary GPT Table : 2)… GPT Partition Data (Primary GPT Tabl: zweryfikowane CRC32 $EFAEEFF6 Obliczam sumę kontrolną (Apple_Free : 3)… (Apple_Free : 3): zweryfikowane CRC32 $00000000 Obliczam sumę kontrolną disk image (Apple_HFS : 4)… ............................................................................... disk image (Apple_HFS : 4): zweryfikowane CRC32 $43C88AD9 Obliczam sumę kontrolną (Apple_Free : 5)… (Apple_Free : 5): zweryfikowane CRC32 $00000000 Obliczam sumę kontrolną GPT Partition Data (Backup GPT Table : 6)… GPT Partition Data (Backup GPT Table: zweryfikowane CRC32 $EFAEEFF6 Obliczam sumę kontrolną GPT Header (Backup GPT Header : 7)… GPT Header (Backup GPT Header : 7): zweryfikowane CRC32 $C9CB6079 zweryfikowane CRC32 $612123FE /dev/disk2 GUID_partition_scheme /dev/disk2s1 Apple_HFS /private/tmp/EraAgentOnlineInstaller.ZkJTTFLq Installing package '/tmp/EraAgentOnlineInstaller.ZkJTTFLq/Agent-MacOSX-x86_64_arm64.pkg': installer: Package name is ESET Management Agent installer: Installing at base path / installer: The install failed. (Instalator napotkał nieznany błąd, który uniemożliwił instalację. Skontaktuj się z producentem oprogramowania w celu uzyskania pomocy. Wystąpił błąd podczas wykonywania skryptów z pakietu „Agent-MacOSX-x86_64_arm64.pkg”.) Cleaning up: "disk2" ejected. What can be an issue? There is only information about unknown error that prevent installing. There is no issue with installing Agent on Windows.