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The Administrator

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  1. Thanks, removed this customer from the auto-update policy
  2. Fair enough I think I can manage that. Just a uninstall from Windows or should we run the cleanup tool from Safe Mode?
  3. Thanks for the swift reply @Marcos, I agree that the downgrade is looking like the preferential approach. Are there any specific instructions to follow for the downgrade?
  4. Hi @Marcos, sorry to be a pain but we're under some pressure to make a decision on possibly downgrading to v9 or waiting for the fix. Do we have a somewhat firmer ETA?
  5. Is there any ETA on the fix? I've got a customer who's just been through a pretty painful upgrade from v7 > v9, after which we were told we had to do a wipe and install v10, which introduced these issues. I'd really like to tell him that the fix is just a few days away and not go through a downgrade to v9.
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