Thomas Fincke

@ Marcos: that is not correct. We have the problems with version 10. And we don't have problems at start-up, but during use. So this is probably another case and it could be a bigger problem at ESET.

A reinstallation of ESET has unfortunately brought nothing, had the problem just again (after 10 days on this server).

So far there have been no further crashes, we are waiting and have also opened a case with support.

I already think that it is the same problem. Perhaps I have expressed myself in a misleading way. We don't have problems starting ESET, but the programme crashes and we then have problems logging off. After a hard restart, ESET works again.

Not on the server that has the problems now. The tutorial is for 2008, does it also work on the 2012 R2?

I've also read that Kaspersky can also cause this problem. Did you have Kaspersky on these servers before?

At the moment I have the problem again on a server. However, the collector does not seem to work.

The last reboot I did was on 11.04. (that was also the last time the problem existed). I have reinstalled ESET today. The problems occurred so far on 29.03. and 11.04. with this server. Since 11.04. no longer, but only a little time has passed.

Hello, unfortunately I don't have a solution yet, but maybe it really is an ESET problem then. I have now reinstalled ESET on a server and continue to monitor.

Hello, it is the latest version 10.0.12010.0

Hello, I have been having a problem with 2 terminal servers (2012 R2) for about 2 weeks (it occurred on 29/03 with both and then on 9/4 with one and on 11/04 with the other). ESET is not in the taskbar and the following entries can be found in the event log: The time limit (240000 ms) was reached while waiting for a transaction response from service ekrn. and The timeout (240000 ms) was reached while waiting for a transaction response from service ekrnEpfw. The servers are then relatively difficult to operate and the message appears when logging off: Please wait for "Notification text for system events". The message is probably displayed for hours by the users, but also by the administrator when logging off. Solution with only a stop of the machine (which also takes 10 minutes or more) and a subsequent start. Scans with ESET, MSERT, Maleware, AdwCleaner have brought no results. The logs do not provide any further information either. Does anyone have the same problem? Are the servers hacked or are there problems with the current version?